We are seeking a dynamic and motivated Assistant Manager to join our team in Minneapolis. As an Assistant Manager you will play a crucial role in supporting the day-to-day operations of our organization ensuring excellent customer service and driving team performance.
- Assist in managing daily operations and supervise staff to ensure efficient workflow
- Collaborate with the General Manager to implement company policies and procedures
- Train mentor and develop team members to enhance their skills and performance
- Monitor and maintain high standards of customer service
- Resolve customer complaints and concerns in a professional and timely manner
- Assist in creating staff schedules and managing payroll
- Contribute to inventory management and stock control
- Participate in budget planning and cost-saving initiatives
- Ensure compliance with health safety and security regulations
- Analyze sales data and implement strategies to improve performance
- Assist in organizing and conducting team meetings and training sessions
Qualifications :
- 2-3 years of experience in a supervisory or management role
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Proven problem-solving and decision-making skills
- Proficiency in Microsoft Office Suite
- Outstanding time management and organizational capabilities
- Customer service orientation with a focus on delivering exceptional experiences
- Ability to work in a fast-paced dynamic environment
- Flexibility to work various shifts including evenings and weekends
- Demonstrated ability to motivate and lead a team to achieve goals
- Analytical skills to interpret sales data and implement performance improvement strategies
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time