Oracle Technical Analyst

Position Title: Oracle Technical Analyst.
Department: Library and Information Technology Services.
Classification: Exempt.
FTE: 1.0.
Work Schedule: The standard 40-hour work schedule is Monday - Friday 8:00 am - 5:00 pm; flexible work arrangements can be proposed and are subject to approval by HR and relevant supervisors; occasional evening and weekend hours as needed; travel up to 3% of the work schedule which includes local (Twin Cities metro area) and national travel. Overnight trips average 1-2 trips per year.
Hourly Rate: $68000 - $73000.

Essential Job Duties:

• Technical Analyst Responsibilities:
  • Research and recommend best practices and tools for Oracle Cloud application configuration.
  • Establish and maintain detailed documentation for system configurations processes training materials and troubleshooting protocols.
  • Design test and execute data uploads as required by institutional stakeholders.
  • Coordinate and communicate system updates sandbox refreshes and Oracle Quarterly Updates across departments.
  • Monitor Oracle Transaction Console and work with teams to resolve errors.
  • Provide oversight and guidance for the development and management of the applications security architecture.
  • Maintain user accounts and manage security roles for HCM and Finance applications per business owner requests.
  • Schedule and manage system jobs to optimize system performance and minimize operational impact.
  • System and database performance; collaborate with Oracle to resolve performance issues or outages.
  • Serve as the primary troubleshooter for Oracle-related technical issues ensuring minimal disruption to users.
  • Ensure timely resolution of system maintenance challenges and support requests.
  • Coordinate data refreshes for all Oracle sandbox environments and perform required post-refresh validations.
  • Lead testing and communication efforts related to Oracle Quarterly Updates and other system changes.
  • Participate in HESS Technical Group.
• Oracle Reporting Responsibilities:
  • Develop reports using Oracles suite of analytical tools (OTBI - Oracle Transactional Business Intelligence BI Publisher - Oracle Business Intelligence Publisher and Oracle Fusion Analytic Warehouse).
  • Utilize expertise in report writing and other Oracle analytical tools to support other functional areas within the College.
  • Partner with business units to gather requirements develop reporting solutions and support data-driven decision-making.
• Promote services and represent the libraries and IT including creating media planning & working at events contributing ideas and helping the Events and Engagement committee to make the libraries a welcoming place.
• Support respect and commit to embracing diverse backgrounds values and points of view to build a strong and inclusive community.
• Complete and meet deadlines for required training and performance management cycles.
• Perform other duties as assigned.

Supervision Received and Exercised:

• Reports to the Director of Enterprise Information Services.
• This position does not supervise staff or students.

Required Qualifications:

• Education: A bachelors degree and 2 years of experience in higher education.
• Experience: Experience working with Oracle Cloud and Oracle Cloud reporting (OTBI BI Publisher) is strongly preferred.

Preferred Qualifications:

• Education: Bachelors degree in computer science.
• Experience:
  • Strong understanding of enterprise application architecture user security and data integrity.
  • Proficient in technical documentation and troubleshooting methodologies.
  • Experience with report writing and analytics tools.

Prerequisites:

• Employment in this position is conditioned upon successful completion of a background check which may include: criminal background checks reference checks verification of work history verification of any required academic credentials licenses and/or certifications a motor vehicle check verification of DOT certification a credit check employment eligibility verification and/or a pre-employment physical. Whether a background check is deemed successfully completed will be at the sole discretion of St. Olaf College. Please note St. Olaf College reserves the right to conduct periodic background checks at its sole discretion.

Disclaimer:

• This position may require you to report early stay late or work different shifts depending on staffing levels. It may also require you to perform all essential job functions whenever needed and during campus emergencies when necessary.
• This job description is for general information purposes. It is not intended to list all duties and responsibilities of the position. This job description is subject to change at any time by St. Olaf College with or without prior notice.
• Review of applications begins immediately and continues until the hire is complete. We accept only online applications.