Tour Desk Agent
Tour Desk Agent
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Job Description
Tour Desk Agents will welcome our guests go over any previously agreed upon incentives and will prepare our prospective buyers for their tours.
As a Tour Desk Agent you will:
- Effectively check guests into and out of the tour assignments for that morning
- Coordinate the general office administration for the Vice President of the VOA.
- Provide clerical assistance to the General Manager and Senior Management as necessary
- Help with routine and special projects for the Vice President General Manager and/or Senior Management
- Assist with researching resolving and documenting internal and external issues
- Compile and distribute daily and weekly statistical data to members of management including reports and spreadsheet information about the resorts
- Coordinate general office administration including correspondence photocopying file maintenance and supply inventory
- Answer multi phone lines take messages and answer general questions regarding complaints and inquiries
Qualifications :
- A High school diploma or general education degree (GED); or one year or more of related experience and/or training; or equivalent combination of education and experience.
Additional Information :
Why Westgate
- Comprehensive health benefits medical dental and vision
- Paid Time Off (PTO) vacation sick and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life Disability Accident Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (i.e. hotels cruise resorts restaurants entertainment etc.)
- Advancement & development opportunities
- Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other protected status under federal state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process please email with the job title and the location of the position for which you are applying.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
