Senior Principal Engineer - Customer Identity Access Management ( CIAM )

NielsenIQ is seeking a skilled and driven Customer Identity and Access Management (CIAM) Sr. Principal Engineer to support modernization of our global customer identity platform and advance maturity of CIAM program. The ideal candidate will define and champion the enterprise-wide Customer Identity Governance & Access Management vision by setting technical direction architecting future-proof solutions and driving transformational initiatives at scale. Acts as a strategic advisor across engineering security and business leadership ensuring IAM solutions are aligned with enterprise goals regulatory requirements and industry trends. This role requires a strong blend of business acumen clear and effective communication and the ability to collaborate across functions to champion secure yet seamless customer identity experiences. A focus on driving business outcomes is critical along with exceptional interpersonal skills and fluency in written and spoken English.

Responsibilities

Shapes a culture of innovation resilience and engineering excellence across the CIAM function across B2B and B2C clients.

Design architect and guide the implementation of end-to-end CIAM solutions leveraging Okta Identity Cloud or equivalent platforms with a strategic focus on enterprise-grade capabilities such as Single Sign-On (SSO) Adaptive Multi-Factor Authentication (MFA) Universal Directory and Identity Lifecycle Management.

Serve as a subject matter expert in customer authentication and authorization standards including OAuth 2.0 OIDC SAML FIDO2 SCIM and JWT.

Drives transformational initiatives at scale fosters engineering excellence security by design and represents CIAM thought leadership within and beyond the organization.

Guides team to generate significant insights through a variety of tools and resources to uncover areas of opportunities and customer experience improvements; follows through to ensure applicable improvements are implemented.

Leads research and evaluation of industry best practices and emerging trends to enhance the effectiveness scalability and security of CIAM services and solutions.

Evaluate current processes against the defined industry leading practices including standards such as the National Institute for Standards and Technology (NIST) Special Publication (SP) 800-63; Digital Authentication NIST Cybersecurity Framework (CSF) and NIST SP 800-53; Security and Privacy Controls.

Actively handles ambiguity influences others to bring in big picture thinking and drives clarity solutions and execution plan among team and collaborators.

Partner with cross-functional stakeholders (customer success and support application development) to deliver seamless and compliant customer identity journeys.

Qualifications :

Bachelors degree in Computer Science Information Technology or a related field.

Minimum of 12 years in IAM with a minimum of 8 years focused specifically on Customer IAM (CIAM).

Proven experience in architecting engineering and implementing CIAM platforms and solutions at enterprise scale.

Demonstrates strategic leadership sets IAM technical vision roadmaps and standards.

Consistent track record to effectively develop influence present and communicate highly complex business digital or technology concepts to cross-functional teams non-technical users and senior leadership.

Proficient in identity standards and protocols: OAuth 2.0 OIDC SAML SCIM JWT FIDO2 and WebAuthn.

Strong experience with leading CIAM platforms (e.g. ForgeRock Okta CIAM Ping Identity Auth0 Microsoft Entra External ID Azure B2C B2B and AWS Cognito)

Experience with developing patterns on API security and creating CIAM capabilities as service-based architecture.

Excellent communication skills with the ability to articulate complex technical concepts to business stakeholders along with strong spoken and written English.

Flexibility to accommodate working across different time-zones.

Additional Information :

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.

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Our commitment to Diversity Equity and Inclusion

NIQ is committed to reflecting the diversity of the clients communities and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce measurement and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer making decisions without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability status age marital status protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center:  Work :

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