Cloud Computing Engineer-GCP L2& L3 support
Cloud Computing Engineer-GCP L2& L3 support
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Engineer Chennai
We are seeking a skilled and proactive GCP Engineer to provide Level 2 and Level 3 support for our cloud infrastructure on Google Cloud Platform. In this role you will act as a subject matter expert handling escalated technical issues improving system reliability and assisting with the implementation and maintenance of GCP-based solutions.
Youll work closely with DevOps development and security teams to ensure performance availability scalability and cloud environment security.
Responsibilities:
Level 2 Support:
- Troubleshoot and resolve moderately complex incidents and service requests related to GCP services (Compute Engine Cloud Storage VPC IAM GKE etc.).
- Monitor cloud infrastructure using tools like Stackdriver Cloud Monitoring or third-party solutions (e.g. Datadog Prometheus).
- Handle routine configuration patching and automation tasks using Infrastructure as Code (Terraform Deployment Manager etc.).
- Maintain cloud operational documentation and knowledge base articles.
- Escalate unresolved issues to Level 3 or engineering teams with detailed diagnostics
Level 3 Support:
- Act as an escalation point for critical high-impact incidents involving cloud infrastructure networking and services.
- Perform deep-dive analysis and root cause investigations of outages or performance issues.
- Collaborate with engineering teams to implement permanent fixes and architectural improvements.
- Optimize resource usage and costs via recommendations and implementation of automation/scheduling strategies.
- Contribute to security compliance and access control reviews and remediations
Qualifications :
- 3 years of hands-on experience managing infrastructure in Google Cloud Platform.
- Proficient in core GCP services: Compute Engine Cloud Functions Cloud Run GKE VPC IAM Cloud SQL BigQuery etc.
- Experience with scripting (Python Bash) and automation tools (Terraform Ansible etc.).
- Strong understanding of networking concepts (firewalls load balancers VPNs DNS).
- Familiarity with CI/CD pipelines and DevOps workflows.
- Excellent troubleshooting analytical and communication skills.
Preferred Qualifications:
- GCP Professional Cloud Architect or GCP DevOps Engineer certification.
- Experience supporting 24x7 production environments and participating in on-call rotations.
- Knowledge of Kubernetes Istio or service mesh frameworks.
- Exposure to hybrid or multi-cloud environments.
- Exposure to GCP Organizational Policies
Soft Skills:
- Strong ownership mindset with attention to detail.
- Ability to work independently and collaboratively under pressure.
- Comfortable working in a fast-paced agile environment.
Additional Information :
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
About NIQ
NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.
For more information visit
Want to keep up with our latest updates
Follow us on: LinkedIn Instagram Twitter Facebook
Our commitment to Diversity Equity and Inclusion
NIQ is committed to reflecting the diversity of the clients communities and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce measurement and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer making decisions without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability status age marital status protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: Work :
No
Employment Type :
Full-time
Employment Type
Full-time
