Experian Global Financial Services is looking for a Billing Supervisor to manage the daily operations of the billing team. You will use your expertise in billing processes to oversee team performance ensure compliance with policies and regulations and foster a positive and productive work environment. You will report directly to the North America Billing Manager.
Main Responsibilities
- Team Leadership: Provide guidance to the billing team ensuring accurate billing services and responses to queries.
- Process Management: Maintain billing systems and invoice logs with status updates follow-up details and other relevant information.
- Performance Management: Conduct regular one-on-one meetings with direct reports to review individual performance provide developmental coaching and promptly address employee relation issues.
- Reporting: Create reports and Indicators to support management decisions and improve process control.
- Knowledge Transfer and Training: Ensure the proper flow of knowledge within the team by maintaining a comprehensive SOP structure and implementing training plans.
- Process Improvement: Identify and recommend process improvements opportunities to enhance team efficiency and productivity.
- Quality Assurance: Verify the quality of processes performed by the billing team according to internal controls and standards ensuring adherence to SOX controls.
- Demonstrated experience managing motivating and coaching teams.
Qualifications :
- Minimum of 5 years of related billing experience with at least 2-3 years in leadership roles.
- Bachelors degree in Finance Economics Accounting or other related Bachelors degree.
- Advanced English level.
- Familiarity with electronic billing systems and ERP software (e.g. SAP Oracle).
- Knowledge of compliance regulations relevant to billing and finance.
- Experience working within a team environment demonstrating strong interpersonal skills.
Additional Information :
Our benefits include: Medical life and dental insurance Asociacion Solidarista International Share Save Plan Flex Work/Work from home Paid time off Annual Performance Bonus Education Reimbursement Family Bonding Bereavement Leave Referral Program and more.
- This is a fully remote job opportunity. #LI-Remote
- Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity engagement collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is award-winning; Great Place To Work in 24 countries FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
Remote Work :
No
Employment Type :
Full-time