Description
Essential Duties and Responsibilities:
- Handle patient concerns questions claims and service issues.
- Maintain a work-friendly atmosphere and a team environment.
- Communicate effectively with associates guests and managers.
- Conduct proper tip handling including shift cuts tip share and reporting.
- Anticipate guest needs resolve issues proactively and exceed expectations.
- Follow proper procedures for associate or guest incidents/accidents.
- Maintain a safe environment for associates and guests.
- Other duties as assigned by guest service manager or city manager.
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Work Environment and Physical Demands:
- While performing the duties of this job the employee is regularly exposed to all outdoor weather conditions and may stand for up to 8 hours at a time. Physical demands include running to and from vehicles and parking areas multiple times during a shift running 200 yards up to 75 times during a shift and quickly getting in and out of various types and sizes of vehicles.
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Skills of Successful Valet Parking Attendant
- Outstanding customer service skills.
- Excellent verbal and written communication skills.
- Ability to balance multiple tasks and demonstrate good time management.
- Independence and teamwork capabilities.
- Positive and professional attitude.
Qualifications for a Valet Parking Supervisor:
- At least 18 years old.
- Customer service experience.
- Basic math skills.
- Valid drivers license.
- Ability to pass background and motor vehicle record checks.
- Ability to run retrieve vehicles and lift luggage up to 50 pounds.
- Ability to drive a standard (stick-shift) vehicle.
- Use of personal cell phones may be required for work purposes.
We are an E-Verify employer.
For more information please click on the following links:
E-Verify Participation Poster: EnglishSpanish
E-Verify Right to Work Poster: EnglishSpanish