Senior Technical Program Manager - Industrial Design, Kuiper Customer Terminal Industrial Design

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency high-speed broadband connectivity to unserved and underserved communities around the world. We are looking for a passionate and talented Industrial Designer to help bring our products to the world.

The Industrial Design Technical Program Manager will be the operational backbone of design and research teams driving operational excellence process improvement and team enablement across design/research functions. You will work closely with cross-functional teams to streamline workflows optimize how we work and ensure adherence to best practices.

The ID TPM will work closely with the Industrial Design team and various partner teams to drive key aspects of product definition execution usability testing and distribution of ID deliverables. You must be responsive flexible and able to succeed within an open collaborative peer environment. Working within the Industrial Design team the ID TPM will be responsible for coordinating execution of the Kuiper hardware Product Development Process across multiple hardware design programs. The ID TPM will work with the PD/EE teams Product Managers Creative partner teams (packaging UX marketing) to ensure requirements are clear and necessary process steps are planned and deliverables meet target schedules. In addition you will provide support and coordination within the Industrial Design team to facilitate usability testing distribution and tracking of prototypes coordination of meetings documentation of lessons learned during project developments.

Export Control Requirement:
Due to applicable export control laws and regulations candidates must be a U.S. citizen or national U.S. permanent resident (i.e. current Green Card holder) or lawfully admitted into the U.S. as a refugee or granted asylum.



Key job responsibilities
- Maintain ID deliverable schedule and roadmap
- Manage operational budgets vendor relationships and financial reconciliations for the design and research teams
- Lead design and research operations including roadmaps backlogs and intake processes
- Work closely with design and research leadership on prioritization goal-tracking and resource planning
- Drive review cadences status updates and timely delivery across product development lifecycles
- Document and optimize frameworks standard processes and best practices for the design and research teams
- Drive effectiveness in design team rituals through measurement and documentation
- Facilitate knowledge sharing and collaboration across various design teams (ID UX packaging and marketing)
- Create seamless onboarding experiences and team-wide standards for new design hires
- Identify opportunities for training and support resources to enhance the teams capabilities
- Facilitate cross-functional collaboration between design business and technology teams
- Provide regular updates and communicate effectively with key stakeholders
- Escalate issues anticipate trade-offs and balance business needs with customer experience constraints
- Maximize business benefit while delivering exceptional user experiences


About the team
Kuiper Hardware Design team is a collaborative multi-disciplinary organization of designers engineers product managers and program managers working together to bring the product vision to life. We enjoy what we do have big ideas and tackle complex problems by taking risks that drive global solutions. In every work stream we immerse ourselves in insights and invent on behalf of our customers. We brainstorm scenarios they will benefit from and solutions to pain pointscrafting innovative products that aim to connect the physical and digital customer journey.

- 5 years of technical product or program management experience
- 7 years of working directly with engineering teams experience
- Experience managing programs across cross functional teams building processes and coordinating release schedules
- Bachelors degree in engineering computer science or equivalent
- Experience with project management tools (e.g. Jira Confluence Airtable)
- Experience working with design and research teams in a product development environment
- Financial acumen and budget management capabilities (experience managing budgets and vendors)
- Experience with resource planning and program delivery
- Experience working with project playbooks building schedules managing issues/risks and establishing communication plans

- Experience collaborating or working directly with Industrial Design teams
- Mechanical Engineering or ID background
- Must have the ability to effectively participate in design reviews and make technical decisions
- Background in high-volume consumer electronics
- Excellent leadership skills
- Excellent communication skills
- Hands on experience with development using outside supplier teams
- 3 years of experience delivering consumer electronics products
- Exceptional organizational skills
- Experience with design collaboration tools (e.g. Figma Sketch)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133900/year in our lowest geographic market up to $231400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.