Mission Critical AI Technician

Salute is a leading provider of cutting-edge Data Center Infrastructure Services dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions unparalleled reliability and outstanding customer service. As we continue to grow we are seeking a dynamic and experienced Mission Critical AI Technician to join our team and drive our relationships with hyperscale clients to new heights.

Schedule: Monday - Friday 8am - 4pm

Wage: $31 per hour

Mission Critical AI Technician

The Mission Critical AI Technician is a skilled professional supporting the operation of high-performance computing infrastructure in AI-driven data center environments. Technicians must be well-versed in the latest technologies related to AI hardware servers networking operating systems and infrastructure maintenance. This role serves as a key liaison with client site supervisors executing tasks that ensure optimal system performance and responsiveness. Mission Critical AI Technicians typically support 24/7 operations working rotating shifts of 8 to 12 hours across 3 to 4 days per week depending on site scheduling requirements.

Primary duties within varied scope of work and client expectations will range from

Provide Smart Hands support in a mission-critical AI data center environment

Deploy maintain and replace AI node hardware systems

Perform diagnostics break/fix repair and IT troubleshooting

Assist with installation and configuration of servers network and storage hardware

Execute tasks and service requests as directed by client technical leads or site supervisors

Conduct visual inspections of whitespace cabling and infrastructure

Install label test and troubleshoot structured copper and fiber cabling

Track physical access and escort authorized visitors as needed

Update asset and inventory management systems accurately and consistently

Respond to incidents within defined SLAs for acknowledgment and dispatch

Document all actions and work completed in designated service management platforms

Coordinate equipment delivery unpacking rack-and-stack and setup

Maintain cleanliness of the computer room environment and enforce no- cardboard policies

Communicate effectively with internal teams and client stakeholders

Support uptime objectives maintenance windows and change control processes

Additional Accountabilities

100% completion and fulfillment of client-defined scope of work and expectations

100% accurate and timely documentation of work orders and service tasks

Accurate and timely submission of timesheets hazard assessments and incident reports

100% completion of all required safety security and compliance training

100% adherence to Salute Mission Criticals operational safety and reporting standards

100% compliance with all client-specific security and privacy protocols

Required qualifications skills experience for success

Experience in mission-critical data center or colocation environments

Familiarity with a wide variety of hardware including servers storage and networking

Demonstrated ability to follow detailed instructions and escalate as needed

Proficiency with asset tracking systems and IT service management platforms

Strong organizational and documentation skills

Excellent verbal and written communication skills

Ability to lift 5070 lbs and operate handling equipment

Valid drivers license for work-related travel as needed

Preferred Qualities Leading to Success

Ability to interpret site drawings technical plans and rack layouts

Competency in Microsoft Excel and related documentation tools

Ability to multitask and manage multiple priorities under time constraints

Knowledge of SLAs KPIs and high-availability expectations

Team-oriented with strong interpersonal skills

Experience supporting 24x7 operations including nights and weekends

Ability to maintain a professional presence in high-pressure environments

Job Hazard Assessment Mitigation Awareness

Personal Protective Equipment (PPE)

Fall Protection / Ladder Safety

Arc Flash Awareness

Power Lift Vehicle / Scissor Lift Operation

Hazard Communications

Confined Space Protocols

Physical Requirements

Ability to lift and carry heavy equipment (up to 70 pounds)

Ability to climb ladders and stairs to access elevated work areas

Ability to stand for long periods during tasks in various environments

Ability to respond quickly to emergencies and navigate workspaces efficiently

Ability to bend stoop and kneel for equipment installation and maintenance

Manual dexterity and hand-eye coordination for small part assembly and cable termination

Ability to differentiate color-coded cables labels and indicators

Ability to move quickly through tight or congested spaces

Ability to work in fluctuating indoor temperatures and outdoor weather conditions

Ability to work in high-noise environments while wearing hearing protection

If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships we want to hear from you. Join us in revolutionizing the data center industry and apply today!

Salute is an equal opportunity employer committed to celebrating diversity creating an inclusive environment for all employees and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process perform essential job functions or receive other benefits and privileges of employment please contact our Human Resources department atfor more information.