Technical Operations & NOC Support (Distribution)
Technical Operations & NOC Support (Distribution)
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Job Description
Job
Technical Operations & NOC Support (Distribution)Description
Description
As the worlds leading multidisciplinary service provider Deluxe underpins the media and entertainment industry servicing content creators and distributors including Netflix WarnerMedia The Walt Disney Company Amazon Apple Viacom NBCU Google AT&T and many others by providing Global Content Distribution Localization Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming Theatrical Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe the company employs over 3500 of the most talented and experienced industry individuals worldwide. For more information please visit
Full-Time Permanent Position
Location: Barcelona Spain
Role and Responsibilities
Answering technical support calls and emails from cinemas
Commissioning installation setup and maintenance of servers and media players
Performing integrity tests of Digital Cinema content files
Performing diagnostic checks on servers and media players
Monitoring the CDN to ensure readiness and efficiency
Upgrade the CDN to increase content delivery capacity
Content Management and data I/O activities
On call availability for shifts on nights weekends (one per month approx) and during Live Events
Live Events technical support: coordination with third party tech partners and second level support set up and monitoring media players help desk during the event
Maintain constant communication with managers staff and vendors to ensure proper operations of the company
Implement and maintain quality protocols
Help to increase the efficiency of existing processes and procedures to enhance the companys internal capacity.
Key Requirements
The ideal candidate will have strong communication skills with excellent time-management as well as: a
Linux knowledge
Network protocols knowledge
Teamwork extremely detail-oriented ability to multitask and work with tight deadlines
The ability to prioritize workload combined with a sense of urgency working well under pressure and meeting multiple critical deadlines daily
Strong aptitude for learning new applications tools and workflows
A background in audiovisual content and film distribution is desirable but not required
Diversity Statement
Deluxe is committed to inclusivity fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive consideration for employment without regard to and will not be discriminated against based on race colour religion national origin or ancestry sex age physical or mental disability sexual orientation gender identity or expression.
Employment Type
Full-Time
