Customer Service Representative (CEMEA Dometic Climate /Safety)
Customer Service Representative (CEMEA Dometic Climate /Safety)
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Job Description
- Applications are considered on a rolling basis
- Emsdetten
- Hybrid
Job Description
About the position
Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor residential and professional applications. We are on a growth journey now looking for aCustomer Service Representative for CEMEA Dometic Climate /Safety.
In this team you will be managing support for installation set-up and usage of Air conditioning Systems and vehicle security technology.
Your main responsibilities
Technical support by phone (B2C and B2B) related to installation
set-up usage and possible needed spare parts
Handling- / answering questions via email (B2B and B2C) related to installation
set-up usage and possible needed spare parts
Handling complaints- / reports (B2B and B2C) both within and outside warranty period
Support outside- and inside sales representatives
Preparation of technical documentation
What do we offer
You are offered an interesting role in a dynamic fast paced and global environment with great opportunities to grow evolve with the company and take on new challenges.
Dometic is passionate about building together an inclusive and equitable working environment that respects individual strengths views and experiences. We believe that diversity enables us to thrive across our differences. Be yourself and join us!
Required Experience:
Unclear Seniority
Employment Type
Full Time
