Account Manager

About the role

The EMEA team at AppsFlyer is looking for a proactive and commercially driven Account Manager to join our high-performing team. In this role youll manage a portfolio of established clients across the region focusing on renewals complex deal structuring upsell opportunities and strategic retention planning. Youll own the relationship between multiple internal teams to deliver business outcomes client satisfaction and revenue growth.

This position is ideal for someone with a strong commercial mindset a talent for navigating organisational complexity and the ability to manage multiple stakeholders both internally and externally.

What youll do

• Own a book of business and manage all commercial aspects post-sale: retention expansion and long-term client success
  
  
• Coordinate cross-functional efforts involving Customer Success Product Legal Finance and RevOps to support client needs and close commercial deals
  
  
• Manage and renew complex contracts pricing scenarios and custom commercial structures
  
  
• Create detailed customer account plan & SWOT analysis identify at-risk accounts and design strategic mitigation plans
  
  
• Build strong consultative relationships with key stakeholders positioning yourself as a trusted advisor
• Ask the right questions challenge assumptions and link product value to customer success
  
  
• Prioritise your accounts based on strategic value risk level and business potential
  
  
• Maintain accurate pipeline and forecast reporting including New Booking ARR and ARR Loss
  
  
• Leverage automation and AI tools to manage and scale a diverse client portfolio
  
  

What You Have

• 3 years of experience in SaaS account management or customer-facing commercial roles
  
  
• Proven experience closing deals handling renewals and managing complex commercial conversations
  
  
• Demonstrated ability to manage projects or initiatives involving multiple stakeholders
  
  
• Strong collaboration and communication skills especially in cross-functional settings
  
  
• Fluency in English (written and verbal) additional languages are a bonus
  
  
• Analytical mindset with experience using data to inform decisions and account strategy
  
  
• Familiarity with Salesforce or other CRMs with strong forecasting and pipeline management skills
  
  
• Comfortable working autonomously in a fast-paced evolving environment
  
  

Bonus points

• Background in the mobile attribution advertising or analytics space
  
  
• Experience with SaaS renewals commercial negotiations and quota-carrying roles
  
  
• Referred by an AppsFlyer employee
  
  

Why Join Us

AppsFlyer is a global company with 20 offices worldwide. Through mental health programs like Be Well the Global Employee Exchange Program and fitness initiatives we empower our people to thrive physically mentally and professionally.

We offer:

• Stock options & competitive compensation

• Personal growth investment: negotiation presentation training LinkedIn Learning

• Private medical & dental insurance

• Flexible hours & remote-friendly options

• Weekly team lunches fresh snacks and active team events

• Support for your ideal work setup laptop phone standing desk

• Meaningful social impact initiatives via AppsFlyer Cares
  
  

At AppsFlyer were committed to building a diverse and inclusive workplace. Dont meet 100% of the qualifications If youre excited about this role and believe you have the skills to succeed we encourage you to apply.

As a Customer Obsessed company we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In.
Oren Kaniel CEO