Installation Production Manager
Greater Hillsborough NJ Area
Full-Time MondayFriday Occasional Weekends
Bring Your Leadership to LifeOne Project at a Time
At Floor Coverings International were not just installing floorswere transforming homes and lives. As a locally owned and operated franchise backed by a nationally respected brand we take pride in delivering a 5-star customer experience from consultation to completion. Now were looking for a highly organized proactive and people-focused Installation Production Manager to help us deliver on that promiseevery time.
About the Role:
As our Installation Production Manager youll be the heart of our operationsowning the process from sale to installation. Youll coordinate installers communicate with customers ensure material readiness and troubleshoot with confidence. This is a fast-paced people-centered role where no two days are the same and your ability to juggle moving parts with precision and care will define our success.
Youll also represent the brand in the community contribute to local marketing events and support warehouse and vendor activities. If you love logistics and peopleand want to be part of a company where your work really mattersthis could be the perfect fit.
What Youll Be Doing:
- Oversee all installations schedule coordinate and ensure jobs are completed on time on budget and to the highest standards.
- Act as the primary contact for customers guiding them through timelines expectations and project updates with clarity and care.
- Meet with installers daily confirming job readiness clarifying expectations and addressing any potential obstacles.
- Order and track materials managing inventory and deliveries to ensure each project is fully prepared.
- Maintain accurate job records using Salesforce and internal systemsupdating status notes and next steps in real time.
- Conduct site visits to ensure quality address concerns and build customer confidence.
- Support local marketing efforts including staffing vendor expos home shows and community events that build brand awareness.
- Assist with warehouse organization job staging and tool/equipment management.
Who You Are:
- Experienced in the flooring construction or home improvement industry (REQUIRED)
- Exceptionally organized and able to manage multiple projects without missing a beat
- Personable professional and passionate about delivering an incredible customer experience
- A natural problem-solvercalm under pressure and confident in decision-making
- Comfortable with technologyfamiliar with tools like Salesforce Excel and project dashboards
- Able to work independently while staying aligned with your team
- Available for occasional weekend events
- Must have reliable transportation (mileage reimbursement provided)
Whats In It for You:
- Competitive salary: $60000$70000 base performance-based bonuses
- Vehicle and gas allowance
- Company laptop tech support
- Paid vacation and holidays
- Ongoing paid training to support your growth
- A supportive family-first culture that values hard work and high standards
Meet Steven & Katie
Steven and Katie arent just business ownerstheyre a husband-and-wife team raising two teenage sons juggling sports schedules beach days and backyard barbecues. In 2022 they launched their Floor Coverings International franchise with one goal: to create a business rooted in integrity service and community.
Steven is a hands-on leader who loves baseball golf and building a company where people feel supported and successful. Katie brings the warmth and organization behind the scenes that keeps everything running smoothly. Together theyre growing a business that treats every customerand every team memberlike family.
Be Part of Something Bigger
If youre looking for a role where your leadership makes a visible impact where your ideas are valued and where youre treated like familynot just an employeethen this is your sign.
Apply now to become our next Installation Production Manager and help us deliver excellence one floor at a time.
Floor Coverings International is the#1mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400000 customers give us an average 4.8 star rating. Thats a big reason why were growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun we are the company for you!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to Floor Coverings International Corporate.