Technical Services Coordinator
Technical Services Coordinator
Posted on :
17-07-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
17-07-2025
Job Description
OME-RESA seeks an innovative and enthusiastic Technical Services Coordinator to head our Technical Services support team. This role involves supervising and mentoring technical staff managing technical operations (servers software customer/vendor relations) and keeping the Executive Director informed of all relevant activities and emerging issues.Essential Duties and Responsibilities:To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Other duties may be assigned.
- Administer and be accountable for the efficient and effective operation of all OME-RESA Technical operations as well as their compliance with all local state and/or federal guidelines or regulations
- Assist in the selection evaluation and management of the Technical Services support staff
- Provide training and guidance to the staff according to their needs and duties
- Develop the staff via training and cross training to minimize turnover and maintain high morale
- Accept responsibility for decisions and serve as a positive role model
- Attain expertise in applications for which given primary responsibility
- Develop programs/reports using available tools
- Provide training opportunities and communicate with consortium members to ensure that OME-RESA services are fully and successfully utilized
- Maintain open communication and a cooperative relationship with related external agencies and organizations
- Interact with school districts and state teams to ensure that their technical plans interface appropriately with the technical environment of OME-RESA
- Investigate implement and support new technologies
- Meet the CEU/staff development requirements of the OECN standards to remain current with advances in information technology and organizational administration
- Set a professional image for OME-RESA through the use of interpersonal skills including but not limited to: courteous manners a positive attitude and a cooperative demeanor
- Organize tasks and manage time effectively
- Maintain the confidentiality of privileged information
- Maintain an acceptable attendance record and be punctual
- Uphold board policies and follow administrative procedures
- Develop and implement procedures and utilities that ensure adequate and secure data processing operations (e.g. data backup restoration storage etc.)
- Assist in the development and support of operations and procedures that improve computer/network operations (e.g. software programs/commands etc.)
- Maintain proper control by planning organizing and coordinating all activities pertinent to proper operation of the Technical Services department
- Maintains Technical Service system security for applications and data
- Facilitate planning and communication within and among the staff keeping them informed of the projects and services of the department and seeking their input as to the ever-changing needs of the department
- Maintain a positive and cordial relationship with OME-RESA staff owner-customers and the general public
- Exercise a leadership role in the improvement of services provided
- Identify opportunities for growth and expansion of OME-RESA services
- Create and maintain a working environment that contributes to a high level of employee morale
- Ensure that performance appraisals are conducted for each department employee in accordance with policies and procedures
- Employ independent judgment initiative and decision-making skills
- Use hardware and software tools to perform needed tasks
- Perform other specific job-related duties as directed by the Executive Director
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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