Technical Writer
Technical Writer
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Job Description
Position Description:
Technical Writer / Content SME
Location: 250 Yonge Street Employment Type: Full-time Hybrid / RemoteDepartment: Ontario Public Sector Bid Team
Overview: We are looking for a skilled and detail-oriented Technical Writer to produce high-quality documentation that enhances the success of our clients and internal teams. This role will require close collaboration with IT delivery professionals and proposal/bid teams to support project execution RFP responses and product documentation. The ideal candidate would need experience in both technical writing and business analysis and can translate complex technical concepts into clear concise and compelling content for proposals.
Responsibilities
Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
Write easy-to-understand user interface text online help and developer guides.
Create tutorials to help end-users use a variety of applications.
Analyze existing and potential content focusing on reuse and single-sourcing opportunities.
Create and maintain the information architecture.
Collaborate with delivery teams and visualize the content for RFP responses.
Support in PPT preparation for shortlisted proposals during demos.
Requirements and skills
2 years of proven working experience in technical writing content writing or as a business/technical analyst.
Ability to deliver high quality documentation paying attention to detail.
Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.
Excellent written skills in English.
Strong working knowledge of Microsoft Office.
Knowledge of the Ontario Public Sector (OPS) market is a plus.
Willingness to learn and incorporate marketing techniques into content writing.
Willingness to deep-dive into market research of Public Sector and help with inputs.
Basic familiarity with the SDLC and software development
Preferred Background
University degree in Computer Science Engineering Communications Business Analysis or equivalent field.
Experience collaborating with cross-functional teams including delivery sales and pre-sales.
#LI-RD12
Skills:
- Business Analysis
- Document Management
- Proposal Writing
- Requirements Analysis
What you can expect from us:
Together as owners lets turn meaningful insights into action.
Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process please let us know. We will be happy to assist.
Come join our teamone of the largest IT and business consulting services firms in the world.
Employment Type
Full-Time
