The Medical Clinic Technician (MCT) will be responsible for assisting the nurse in preparing patients and their charts for medication appointments. Responsibilities may include but are not limited to managing the flow of patients through the clinic including obtaining vital signs and verifying medications and assisting the nurse with various duties including handling phone calls and patient questions.
Travel between Bowen Health service locations may be required.
Duties/Responsibilities:
- Answer phone calls from patients and other parties as needed.
- Prepare charts for medical appointments.
- Assist with patient medication assistance processes as needed.
- Submit and track prior authorizations for medication and services.
- Manage the referral process.
- Obtain and accurately document vital signs during all medication appointments.
- Track and log equipment maintenance.
- Other duties as assigned.
Required Skills/Abilities:
- Demonstrates commitment to and practices in line with Bowen Healths core values which are: respect integrity mission and stewardship.
- Knowledgeable in basic medical skills including obtaining vital signs and medication verification.
- Ability to work both independently and as part of a team environment.
- Complete all administrative paperwork in UKG and Company Mileage if applicable.
- Support the team and be respectful of others.
- Attend and all mandatory meetings and trainings scheduled by the Learning & Development Team or supervisor.
- Complete General Orientation upon hire.
- Complete Annual All Staff Training every year on the required topics assigned by the Learning & Development Team.
- Complete all mandatory trainings assigned by the Learning & Development Team or supervisor related to the position within the appropriate time frame.
- Abide by all company policies and procedures which include but are not limited to:
- Anti-harassment
- Ethics
- Affirmative Action and Diversity
- Maintenance of Organizational Licensure and Accreditation
- Drug-free Work Environment
- HIPAA/Confidentiality and Security of Patient Information
- Corporate Compliance
- Environment of Care
- Infection Control
Required Qualifications:
- Education: High School Diploma or GED required.
- Certificate or Professional License: No Certificate or Professional License required. Actively pursuing Certified Medical Assistant (CMA) or Nursing Degree preferred.
- Experience: Prefer two (2) years of experience working in a medical environment.
- Valid drivers license and active liability insurance.
- Satisfactory results from criminal and driving record background checks
We are committed to fostering an inclusive workplace that champions diversity and ensures fairness for all. Our policy ensures that every employee and applicant is provided with equal employment opportunities free from discrimination and harassment. We stand firm against bias based on race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
This commitment extends across all facets of employment encompassing recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Required Experience:
IC