Sr Analyst
Sr Analyst
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Job Description
About the Role:
OSTTRA India
The Role: Sr Analyst
The Team: MarkitSERV provides an end-to-end solution for post-trade transaction management of credit interest rate equity and foreign exchange derivatives. MarkitSERV also connects dealers and buy-side institutions to central clearing counterparties trade repositories and electronic swap markets. MarkitSERV Operations provides operational day-to-day customer support for all services supported within the MarkitSERV suite of products. They are also responsible for the new client setup and new process adherence for the external Buy Side and Dealer communities. They work closely with Product Management Client Account Management Business Development and IT to ensure timely and accurate responses to customer inquiries. The group is also responsible for incident reporting and escalation.
The Impact: Together we build support protect and manage high-performance resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets.
Whats in it for you: We are looking for self-driven individuals with great problem solving and analytical skills to fill an Associate position within the Operations group. The successful candidate will be responsible for providing day-to-day customer support for all services supported within MarkitSERVs suite of products. This is an excellent opportunity to be part of a team based out of Gurgaon and to work with colleagues across multiple regions globally.
Responsibilities:
Ensuring accurate input of static data client profile configurations are processed daily and the team meets assigned targets and SLAs
Monitor client query queues diagnose and resolve any resulting exceptions or errors and work with internal groups to provide resolution
Respond to client requests by providing detailed analysis and feedback
Work closely with internal teams for system enhancements.
Process reports (user list / Trade) as requested by clients
Participate in internal / external training needs. Educate clients on upcoming changes.
Other ad hoc projects as they arise
Liaise with clients to set up trading permissions and registration of Master Confirmation Agreements (MCAs) on MarkitSERV platforms.
Liaise with participants for rolling out MarkitSERV products which will enable them to trade and settle derivatives electronically eliminating the need of paper transactions for the majority of the trades.
Communicate and assist internal departments for onboarding new participants in a timely manner and effective implementation of the product.
Perform testing and provide troubleshooting for the client to configure the product as per the requirements of the participant in the UAT and pre-prod environment and emulate the same design setup in the production environment as well.
What Were Looking For:
Education and experience
University graduate preferred
Knowledge of OTC derivative productsTrade confirmations and financial markets is a major plus
Commercial awareness
- Ability to work in fast paced environment with client orientation
Personal competencies
Personal impact
Very strong customer service and problem-solving skills
Focused on Operational Control and Data Security
Flexible and able to adapt to change
Able to work independently with minimal supervision
Communication
Excellent interpersonal written and verbal communication skills
Teamwork
Customer service and satisfaction are key priorities for the firm. Candidates must be aware of the impact of their actions on internal and external clients
The Location: Gurgaon India
About Company Statement:
OSTTRAis a market leader inderivatives post-trade processing bringing innovation expertise processes and networks together to solve the post-trade challenges of global financial markets. OSTTRA operates cross-asset post-trade processing networksprovidinga proven suite of Credit Risk Trade Workflow and Optimisation these solutions streamline post-trade workflows enabling firms to connect to counterparties and utilities manage credit risk reduce operationalrisk andoptimiseprocessingtodrive post-trade efficiencies.
OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20 years: MarkitServ Traiana TriOptima and Reset. These businesses have an exemplary track record of developing and supporting critical market infrastructure and bring together an established community of market participants comprisingall trading relationships and paradigms connectedusingpowerful integration and transformation capabilities.
About OSTTRA
Candidates should note that OSTTRAis an independentfirm jointly owned by S&P Global and CME Group. As part of the joint venture S&P Global providesrecruitmentservices to OSTTRA - however successful candidates will be interviewed and directly employed by OSTTRA joiningour global team of more than 1200 posttrade experts.
OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20 years: MarkitServ Traiana TriOptima and Reset. OSTTRA is a joint venture owned 50/50 by S&P Global and CME Group.
With an outstanding track record of developing and supporting critical market infrastructure our combined network connects thousands of market participants to streamline end to end workflows -from trade capture at the point of execution through portfolio optimization to clearing and settlement.
Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology playing a central role in supporting global financial markets.
Learn more at.
Whats In It For You
Benefits:
We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs.
Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones too with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.
For more information on benefits by country visit: Fraud Alert:
If you receive an email from a domain or any other regionally based domains it is a scam and should be reported to. S&P Global never requires any candidate to pay money for job applications interviews offer letters pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines fraudulent domains and how to report suspicious activityhere.
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability please send an email to:and your request will be forwarded to the appropriate person.
US Candidates Only:The EEO is the Law Poster discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America) BSMGMT203 - Entry Professional (EEO Job Group)
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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