Global Mid-Market Program Manager, Product Solutions & Delivery
Global Mid-Market Program Manager, Product Solutions & Delivery
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Job Description
Its fun to work in a company where people truly BELIEVE in what theyre doing!
Were committed to bringing passion and customer focus to the business.
About Us
Kyriba is a global leader in liquidity performance that empowers CFOs Treasurers and IT leaders to connect protect forecast and optimize their liquidity. As a secure and scalable SaaS solution Kyriba brings intelligence and financial automation that enables companies and banks of all sizes to improve their financial performance and increase operational efficiency. Kyribas real-time data and AI-empowered tools empower its 3000 customers worldwide to quantify exposures project cash and liquidity and take action to protect balance sheets income statements and cash flows. Kyriba manages more than 3.5 billion bank transactions and $15 trillion in payments annually and gives customers complete visibility and actionability so they can optimize and fully harness liquidity across the enterprise and outperform their business strategy. For more information visit.
Role Overview
The Mid-Market Program Manager for Product Solutions & Delivery is a strategic and execution-focused role designed to accelerate Kyribas growth in the mid-market segment. The person will own the structure and delivery of our solution for mid-market customers with a strong emphasis on improving bank connectivity time-to-value and overall customer experience. This role will work cross-functionally with Product Professional Services Customer Success and Marketing while also engaging externally with bank-side product and connectivity teams. The ideal candidate combines domain knowledge of treasury management systems bank connectivity protocols (e.g. H2H SWIFT APIs) and financial data integration workflows with strong program management and stakeholder coordination skills.
Key Responsibilities
Strategic Planning
Shape the mid-market product solution strategy in alignment with the GM Product Strategy and market demands
Track regulatory and technology shifts (e.g. ISO 20022 open banking PSD3) and integrate them into the solution roadmapSolution & Delivery Design
Define scalable onboarding delivery and implementation frameworks tailored to the mid-market segment
Act as Kyribas internal domain expert on bank connectivity formats protocols and solutions for the mid market customers
Lead simplification and standardization efforts across our mid-market offering
Execution & Cross-Functional Enablement
Collaborate with GTM & Marketing to align packaging messaging and delivery capabilities
Partner with Customer Success to co-create playbooks lifecycle programs and customer health frameworks
Maintain a continuous improvement loop informed by internal feedback and customer outcomes
Bank & Partner Engagement
Serve as lead contact for mid market product and connectivity teams at banking partners
Troubleshoot integration roadblocks in coordination with external and internal teams
Performance Tracking & Governance
Establish and monitor key metrics: time-to-value activation rate implementation consistency
Feed insights into the broader mid-market strategy to ensure the solution remains aligned to the needs of the segment and can be delivered efficiently at scale.
Candidate Profile
Strong program or project management background in SaaS and/or fintech in particular within the mid-market customer segment (e.g. low-touch delivery frameworks)
Experience with bank connectivity protocols (e.g. SWIFT Host-to-Host APIs) or treasury integrations
Ability to align diverse stakeholders across Product Sales Marketing PS and CS
Excellent communication and structured execution capability in fast-paced environments
Experience engaging with external partners including banks
Required Experience:
Exec
Employment Type
Full-Time
