Insights Analyst
Insights Analyst
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Job Description
Team Insights Lab
Working pattern Hybrid (2 days per week in any Vitality office: Bournemouth London or Stockport). Full-time hours.
Were happy to discuss flexible working!
Top 3 skills needed for this role
- Using data to generate insights that inspire action
- Collaborating and building strong relationships to deliver meaningful change
- Strong problem-solving mindset
Are you naturally curious and enjoy turning information into clear meaningful stories
Join our dynamic Insights Lab and help shape strategy improve processes and deliver better outcomes for our customers. Were looking for someone who enjoys exploring patterns solving problems and working with others to make a real difference.
What the role is all about
Were seeking a data-savvy professional to turn complex information into clear actionable insights that drive strategy performance and growth. Youll analyse customer behaviour champion their voice and create impactful dashboards and presentations (using Power BI and other tools) that inform business decisions.
Working cross-functionally youll ensure insights align with priorities and lead ad hoc analysis to support innovation and continuous improvement. Youll also develop research briefs to embed the customer perspective into design while monitoring market trends and performance to spot new opportunities.
Key actions
- Provide contextualised actionable customer insights that accelerate commercial growth inform strategic and operational priorities and support executive decision-making.
- Handle large volumes of data to uncover trends patterns and narratives that drive business performance using advanced analytics and storytelling techniques.
- Create intuitive dashboards and compelling visual outputs that clearly communicate complex analyses to stakeholders at all levels.
- Uphold high standards for data accuracy reliability and consistency across all deliverables.
- Proactively identify opportunities for performance improvement and lead or contribute to bespoke analytical or research projects that address them.
- Work closely with teams across the business to align analytics with strategic goals and deliver holistic insight-led recommendations.
- Prepare high-quality reports presentations and briefing materials for senior leadership and external stakeholders.
- Design and evolve reporting tools that continuously monitor key performance indicators and business health.
- Perform deep dives into market trends competitor activity and internal performance to identify risks and opportunities.
- Apply a curious mindset and advanced techniquesincluding predictive analytics AI and statistical modellingto push the boundaries of insight generation.
- Bring curiosity energy and a passion for turning insights into practical meaningful action to everything you do.
What do you need to thrive
- Undergraduate degree
- Strong analytical skills: working with large data sets data modelling data manipulation and data visualisation (including dashboarding)
- Solving complex client/customer problems through relevant analytical approaches using cutting-edge predictive algorithms/AI
- Turning strategic intent into high-quality deliverables under time constraints
- Synthesizing complex quantitative and qualitative data into clear actionable insights
- Understanding of business processes and goals to align data analysis with business objectives
- Understanding of customer needs and priorities using data and insights to improve and develop a truly customer-centric journey
- Excellent communication skills with the ability to convey complex findings to diverse audiences
- Be a technical problem solver playing a strategic role and feeding back insights to the wider team
- Numerically adept in using Excel (or similar) to analyse data
- Effective time management as well as multitasking abilities
- Strong business acumen and problem solving capabilities
- Strong written and verbal communication skills
- Bonus Schemes A bonus that regularly rewards you for your performance
- A pension of up to 12% We will match your contributions up to 6% of your salary
- Our award-winning Vitality health insurance With its own set of rewards and benefits
- Life Assurance Four times annual salary
These are just some of the many perks that we offer! To view the extensive range of benefits we offer please visit our careers page.Fantastic Benefits. Exciting rewards. Great career opportunities!
- Help you to be the healthiest youve ever been.
- Create an environment that embraces you as you are and enables you to be your best self.
- Give you flexibility on how where and when you work.
- Help you advance your career by playing you to your strengths.
- Give you a voice to help our business grow and make Vitality a great place to be.
- Give you the space to try fail and learn.
- Provide a healthy balance of challenge and support.
- Recognise and reward you with a competitive salary and amazing benefits.
- Be there for you when you need us.
- Provide opportunities for you to be a force for good in society.
We commit to all these things because we want you to feel that you belong and are supported to be happy and healthy.
About You
About Us
Were really excited to announce that we have recently been awarded Top 10 Best Places To Work in The Sunday Times Awards 2024!
Vitality is a multi-award-winning UK insurance brand here to make the world a healthier happier place.
Weve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives they benefit our business benefits and society benefits. Were successful because we attract develop and retain the best people and because we care.
At Vitality were committed to diversity and inclusion because its good for our employees for our business and for society. We welcome applications from individuals of all backgrounds experiences and perspectives.
Vitalitys approach to sustainability
Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. #LI-Hybrid
If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested please submit your application as soon as possible.
Required Experience:
IC
Employment Type
Full-Time
