IT Engineer (m,f,x)

The role

For our ambitious and growing team in Germany we are looking for an IT Engineer based in our DC in Verden working in the IT team you will take a leading role in delivering world class support to all team members in Germany across a range of hardware and software.

You will bring a positive can do attitude and creative mindset to solving technical issues within Germany. After understanding the fast paced IT landscape you will grow to use your unique perspective and skills to solve any support requests that come through. Over time you will balance this work with the projects you think will impact the business and travel regularly to our sites across Germany to deliver a best in class service.

Above all we are looking for people who willmake HelloFreshbetter.We believe there are many different ways of developing skills and we love diverse experiences! So even if you dont tick all the boxes but think youd thrive in this role we would really like to learn more about you.

What youll do

• Be the first point of contact for any support needs that arise including onboarding/offboarding access requests & troubleshooting
• You will manage our Workplace and Warehouse Technologies and implement best practices improving processes and defining new service standards to deliver exceptional support.
• Learn key IT principles alongside analytical skills used to build the ideal IT landscape
• Define and complete technical projects that will have a lasting impact on the company
• Gain a working knowledge of a range of platforms including Google Workplace Azure the Atlassian Suit and many more
• Youll proactively improve and automate processes ensuring knowledge sharing and team efficiency by documenting all changes and new procedures
• Excellent English and decent German language skills are essential. A minimum of B1 German proficiency is required.

What youll bring

• A working knowledge of multiple operating systems (MacOS Windows iOS or Android) and latest hardware including corporate printing solutions.
• An understanding of corporate software (Slack Google Workspace Azure Atlassian Snipe-IT Intune Jamf SureMDM)
• Strong communication skills with the ability to translate tech talk for any user
• You are able to identify relevant information from a variety of sources and actively share them with your team and others. You contribute to streamlining processes and tasks between your team and relevant groups.
• A quantitative and analytical mindset and know how to use data as the basis of your decisions.
• A positive proactive approach to tackling any issues without shying away from the challenges that arise
• The ability to travel to scheduled visits to other sites across Germany and if needed Europe to work with other members of the team and provide support to the business if required.
• Experience with LAN WAN and WLAN infrastructures
• Knowledge of FortiGate Firewalls Cisco switches and Cisco Wireless
• A valid EU drivers license

What we offer

Elevate your lifestyle! Join one of Europes fastest-growing tech powerhouses in a dynamic phase of expansion.

• Immerse yourself in a diverse global community of 90 nationalities.
• Enjoy a competitive compensation package that goes beyond the norm with perks like a HelloFresh- subsidized Pension Scheme and a Hybrid working model.
• Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.
• Invest in your growth with a German language learning budget and access to the HelloFresh Academy.
• Plus weve got your well-being covered with mental health support transportation perks and working-parent-friendly benefits. From our 24/7 gym accesswellbeing platforms like Headspace and Spill to sabbatical leave options HelloFresh is not just a workplace; its a lifestyle of perks and possibilities!

The role

For our ambitious and growing team in Germany we are looking for an IT Engineer based in our DC in Verden working in the IT team you will take a leading role in delivering world class support to all team members in Germany across a range of hardware and software.

You will bring a positive can do attitude and creative mindset to solving technical issues within Germany. After understanding the fast paced IT landscape you will grow to use your unique perspective and skills to solve any support requests that come through. Over time you will balance this work with the projects you think will impact the business and travel regularly to our sites across Germany to deliver a best in class service.

Above all we are looking for people who willmake HelloFreshbetter.We believe there are many different ways of developing skills and we love diverse experiences! So even if you dont tick all the boxes but think youd thrive in this role we would really like to learn more about you.

What youll do

• Be the first point of contact for any support needs that arise including onboarding/offboarding access requests & troubleshooting
• You will manage our Workplace and Warehouse Technologies and implement best practices improving processes and defining new service standards to deliver exceptional support.
• Learn key IT principles alongside analytical skills used to build the ideal IT landscape
• Define and complete technical projects that will have a lasting impact on the company
• Gain a working knowledge of a range of platforms including Google Workplace Azure the Atlassian Suit and many more
• Youll proactively improve and automate processes ensuring knowledge sharing and team efficiency by documenting all changes and new procedures
• Excellent English and decent German language skills are essential. A minimum of B1 German proficiency is required.

What youll bring

• A working knowledge of multiple operating systems (MacOS Windows iOS or Android) and latest hardware including corporate printing solutions.
• An understanding of corporate software (Slack Google Workspace Azure Atlassian Snipe-IT Intune Jamf SureMDM)
• Strong communication skills with the ability to translate tech talk for any user
• You are able to identify relevant information from a variety of sources and actively share them with your team and others. You contribute to streamlining processes and tasks between your team and relevant groups.
• A quantitative and analytical mindset and know how to use data as the basis of your decisions.
• A positive proactive approach to tackling any issues without shying away from the challenges that arise
• The ability to travel to scheduled visits to other sites across Germany and if needed Europe to work with other members of the team and provide support to the business if required.
• Experience with LAN WAN and WLAN infrastructures
• Knowledge of FortiGate Firewalls Cisco switches and Cisco Wireless
• A valid EU drivers license

What we offer

Elevate your lifestyle! Join one of Europes fastest-growing tech powerhouses in a dynamic phase of expansion.

• Immerse yourself in a diverse global community of 90 nationalities.
• Enjoy a competitive compensation package that goes beyond the norm with perks like a HelloFresh- subsidized Pension Scheme and a Hybrid working model.
• Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.
• Invest in your growth with a German language learning budget and access to the HelloFresh Academy.
• Plus weve got your well-being covered with mental health support transportation perks and working-parent-friendly benefits. From our 24/7 gym accesswellbeing platforms like Headspace and Spill to sabbatical leave options HelloFresh is not just a workplace; its a lifestyle of perks and possibilities!

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process please reach out to us at:

Europe:
APAC:
United States:
Canada: