General Manager, Vice President

At 2U we are all in on purpose. We are motivated by our mission to eliminate the back row in education and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX the worlds leading online learning platform 2U powers more than 4000 online higher education offerings from free courses to full degrees. Together with more than 230 colleges universities and corporate partners we are helping to unlock human potential.

What Were Looking For:

Were seeking a dynamic entrepreneurial and strategic leader to serve as the VP/General Manager responsible for a portfolio of 2Us key university partnerships. This role is responsible for the overall ownership growth and success of 2Us partnerships. The ideal candidate will bring exceptional relationship-building skills deep business acumen and a proven ability to drive revenue growth and business results across multiple dimensions.

Key accountability areas include managing partner contracts driving strong partner sentiment and ensuring the retention growth and health of a degree portfolio. This leader will play a critical role in aligning internal and external stakeholders identifying new opportunities and fostering a collaborative results-driven partnership.

Partner Sentiment

Key Drivers: Strategic Relationship Management Executive Stakeholder Engagement Proactive Communication & Resolution Risk Mitigation

• Serve as the primary relationship manager for partners building deep trusted partnerships with Dean/Provost-level and other senior leaders.
• Act as the escalation point for complex issues ensuring timely resolution and maintaining a high level of partner satisfaction.
• Maintain awareness of partner sentiment through regular check-ins feedback loops and proactive communication driving continuous improvement.

Understand and address partner concerns swiftly to preserve long-term collaboration and satisfaction.

Portfolio Management & Contracting

Key Drivers: Revenue Strategic Portfolio Management Lifecycle & Compliance Management Risk Mitigation & Governance Negotiating

• Strategically manage the health and performance of the partners portfolio with a focus on growth innovation and long-term sustainability.
• Regularly review portfolio metrics and performance data to drive improvements and inform strategic decisions.

Align product offerings with partner strengths and market demand to optimize enrollment and academic quality.

• Own the strategic development review and negotiation of partner contracts to ensure alignment with 2Us business objectives and the partners goals.
• Ensure adherence to contractual obligations and manage renewals amendments and expansions to support long-term partnership viability.

Mitigate risk by maintaining oversight of compliance and identifying potential contractual challenges early.

Deliver Program Enhancement Strategies

Key Drivers: Strategic Planning & Execution Revenue Enablement

• Design implement and continuously evolve strategies in close collaboration with university stakeholders to unlock sustainable program and revenue growth.
• Lead cross-functional planning efforts ensuring seamless alignment between program enhancement strategies partner goals and internal operational priorities.

Stay ahead of educational trends and competitive dynamics to inform strategic pivots enabling the timely adaptation of enhancement strategies to meet evolving market demands.Champion and support the execution of strategic revenue-driving initiatives ensuring internal teams are equipped to land and scale impactful strategies.

• Focus execution on measurable outcomes that enhance the value delivered to partners supporting long-term institutional success.

Education and Experience:

• Bachelors degree required; Masters preferred
• Demonstrated expertise in a variety of the fields concepts practices and procedures
• 7-10 years experience managing external clients/partners and leading large scale internal operations
• Record of success with entrepreneurial approach to building and sustaining effective partnerships and business operations in both dynamic matrix environment and established environment

Other Attributes That Will Help You In This Role:

• Confident decision-making abilities and an ability to lead people in order to get results
• Proven success in a matrix management environment
• Strong organizational and communication skills with the ability work and contribute in a team environment
• Enthusiasm and the ability to thrive in an atmosphere of constant change
• Professional development experience an eye for internal talent
• Finance acumen (budgets financial models etc.)
• Ability to work with a diverse team in a fast-paced environment
• Focused on achieving defined results and exceeding goals and objectives
• Excellent relationship management skills preferably with Sr. level external stakeholders
• Strong attention to detail adherence to deadlines and excellent follow through
• Ability to think critically and identify potential issues before they arise
• Excellent interpersonal and oral and written communication skills required
• Excellent listener balanced with ability to challenge colleagues constructively and stimulate the thinking of others

Working Conditions

If the job requires a person to work in special working conditions this should be stated in the job description. This can be working an abnormal work schedule travel etc.

Physical Requirements

If the job is physically demanding this should be stated in the job description. Indicate any physical requirements of the job can be standing for extended periods of time lifting heavy objects or working for prolonged periods of time without breaks.

Management Responsibilities

List by job title any positions to be supervised by this position. Indicate No Direct Reports if this position does not manage people.

While this position is open to remote candidates across the U.S. we will prioritize those who live in the Washington-Baltimore metropolitan area and who are available to come into our Headquarters in Arlington VA two days a week.

Benefits & Culture

Our global employee base is a diverse collection of innovators dreamers and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose and that life at 2U should be fun and meaningful. If youre excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education then join us and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time include:

• Medical dental and vision coverage
• Life insurance disability and 401(k) employer match
• Free snacks and drinks in-office
• Generous paid holidays and leave policies including unlimited PTO
• Additional time off benefits include: volunteer days parental leave and a company-wide winter break

The anticipated base salary range for this role is ($153200 -$183800) with potential bonus eligibility. Salary offers are made based on the candidates qualifications experience skills and education as they directly relate to the requirements of the position budget for the position and cost of labor in the market in which the candidate will be hired.

2U Diversity and Inclusion Statement

At 2U we are committed to building and sustaining a culture of belonging respect and inclusion. We are proud of the steps weve taken to bring together an employee base that embodies diverse walks of life ideas genders ages races cultures sexual orientations abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different as well as by how we are alike.

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations please reach out to us at: .

About 2U LLC

For more than a decade 2U Inc. has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX a leading global online learning platform 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges universities and corporations. Our people and technology are powering more than 4000 digital education offerings from free courses to full degrees and helping unlock human potential. To learn more: visit .

About edX

edX is the education movement for restless learners and a leading global online learning platform from 2U LLC. Together with the majority of the worlds top-ranked universities and industry-leading companies we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers from free courses to full degrees. And were not stopping there were relentlessly pursuing our vision of a world where every learner can access education to unlock their potential without the barriers of cost or location. Learn more at .

Learn more at
#NoBackRow

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position and are not intended to be construed as an exhaustive list of all responsibilities duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race creed color religion sex sexual orientation gender identity pregnancy national origin age marital status disability citizenship military or veterans status or any other classifications protected by applicable federal state or local laws. 2Us equal opportunity policy applies to all terms and conditions of employment including but not limited to recruiting hiring training promotion job benefits and pay.