Administrative Coordinator

About Us

American Century Investments is a leading global asset manager with over 65 years of experience helping a broad base of clients achieve their financial goals. Our expertise spans global equities and fixed income multi-asset strategies ETFs and private investments.

Privately controlled and independent we focus solely on investment management. But theres an unexpected side to us too. We direct over 40% of our profits every yearmore than $2 billion since 2000to the Stowers Institute for Medical Research. Our ongoing financial support drives the Institutes breakthrough work and mission of defeating life-threatening diseases like cancer and Alzheimers. So the better we do for our clients the more we can do for everyone.

All 1400 of us across the globe are inspired every day by the unique difference our hard work can make in so many lives. It shows in the curiosity we bring to every initiative the deep relationships we build with our clients and the way we treat each other in the hallway. If youre excited to learn more about us we cant wait to learn more about you.

Role Summary

The primary responsibility of the Administrative Coordinator is to provide sales support to multiple sales teams and work with internal business partners to support effective positioning of American Century Investments products in the market. Meticulous organizational skills and attention to detail are paramount in addition to the ability to demonstrate a positive approach to problem solving and to provide intuitive solutions in a dynamic fast-paced environment.

This hybrid position will be based out of our New York office.

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the U.S. without visa sponsorship now or in the future.

How You Will Make an Impact

Administrative Coordinators develop and maintain strategic relationships with external and internal business partners to achieve shared sales objectives by supporting sales activities events and reporting including but not limited to:

• Enter and maintain client/prospect profile information and call reports to document details of client appointments meetings and activities in Salesforce.

• Generate Salesforce reports and collateral fulfillment requests for territory sales management and client coverage.

• Adhere to compliance policies and procedures and be a knowledgeable resource to sales teams.

• Support client meetings by submitting resource requests providing presentations collateral and additional materials needed to complete the event.

• Coordinate conference events by completing participant registrations securing booth displays materials and promotional items.

• Fulfill requests for special event tickets adhering to compliance reporting requirements.

• Order promotional items and gifts to support client meetings events and client recognition.

• Coordinate multiple projects and prioritize support for multiple sales teams meetings special events and conferences.

• Serve as a liaison between sales teams and business partners to communicate accurate information and provide timely turn-around of requests (e.g. organize and assist with various marketing projects).

• Support administrative needs including creating expense reports and check requests research on budget and FINRA inquiries calendar updates schedule meetings reserve conference rooms catering arrangements office supply and business card orders copies/faxing and shipping.

• Special projects as assigned.

What You Bring to the Team (Required)

• Outstanding customer relations skills with attention to detail and a desire for continuous improvement.

• Strong interpersonal skills with an ability to develop long-term relationships based upon trust through professional verbal & written communications with individuals in remote locations.

• Project management experience from inception through execution.

• Advanced problem-solving skills in a complex time-sensitive environment.

• Able to good decisions and designs solutions based upon business objectives and client expectations.

• Ability to anticipate needs and respond appropriately.

• Ability to work independently and as a member of the team.

• Accepts responsibility for work assignments and special projects.

• Adaptable to changes in a dynamic environment (re-prioritization of assignments schedule changes last minute requests etc.).

• Interacts with internal and external business partners in a ethical and professional manner.

• Exhibits the American Century Investments Winning Behaviors: Client Focused Courageous and Accountable Collaborative Curious and Adaptable Competitively Driven Adheres to the highest ethical standards and business practices and Supports a culture of compliance.

• High School Diploma/GED required

• 3-5 years administrative experience

• Customer service experience

• Proficiency with Microsoft Office (Word Excel and PowerPoint )

Additional Assets (Preferred)

• Bachelors degree or working towards bachelors degree preferred

• Working knowledge of Salesforce CRM

• Knowledge of FINRA guidelines

The above statements are not intended to be a complete list of all responsibilities duties and skills required.

What We Offer

• Competitive compensation package with bonus plan

• Generous PTO and competitive benefits

• 401k with 5% company match plus annual performance-based discretionary contribution

• Tuition reimbursement formal mentorship program live and online learning

Learn more about our benefits and perks.

For New York and California based candidates the salary range for this role is $55000.00-$68000.00. Actual offers are based on various factors including but not limited to a candidates location skills experience and relevant education and/or training. This position is eligible for cash incentive providing the potential to earn more.

Employees are required to be in the office on a scheduled frequency. Adherence to this schedule is essential to fulfilling the expectations of the role.

American Century Investments is committed to complying with the Americans with Disabilities Act and all other applicable Equal Employment Opportunity laws and regulations. As such American Century strives to provide a reasonable accommodation to any qualified individual under the ADA to perform essential job functions.

We encourage people of all backgrounds to join us on our mission. If you require reasonable accommodation for any aspect of the recruitment process please send a request to All requests for accommodation will be addressed as confidentially as practicable.

American Century Investments believes all individuals are entitled to equal employment opportunity and advancement opportunities without regard to race religious creed color sex national origin ancestry physical disability mental disability medical condition genetic information marital status gender gender identity gender expression age for individuals forty years of age and older military and veteran status sexual orientation and any other basis protected by applicable federal state and local laws. ACI does not discriminate or adopt any policy that discriminates against an individual or any group of individuals on any of these bases.

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American Century Proprietary Holdings Inc. All rights reserved.