DescriptionPRN (As Needed)
Varying Day/Evening/Night Shifts
Weekend and holiday rotation
General Summary
Provides clerical support including but not limited to scheduling checking in patients insurance verifications/authorization and collecting payments. In addition the Radiology Assistant will assist with laboratory and electrocardiogram services as needed.
ResponsibilitiesDuties and Responsibilities
Essential Functions:
- Admits all patients into computer while verifying all patient demographic explaining forms and obtaining necessary signatures including patient/legal representative signatures. Confirms authorization requirements.
- Verify accuracy of the patients personal and insurance information obtaining copies of insurance cards and all necessary forms.
- Pre-register patients for exams.
- Works Unverified Report Delinquent Billing Report by Error and/or Incomplete MSP Report as directed by Radiology Management.
- Assures the accuracy with registration QA is at 95%.
- Completes all paperwork lab EKG and/or imaging documenting all necessary information for each section.
- Schedules patients verifying preps and assuring patients understanding. Interacts professionally with the technologists to coordinate requests.
- Ensures all requirements are met for a proper order.
- Process payments when necessary and issue receipts.
- Minimizes in/out time.
- Assist technologist with paperwork; documenting histories and procedure documentation.
- Prepares appropriate contrast dosage.
- Reload laser camera as needed.
- Ensure cassettes are returned to correct locations.
- Locate Master jackets all films and subfolders as requested.
- Processes film loan requests completing all steps on each loan.
- Ability to successfully merge and transfer films.
- Able to hang films according to radiologists preference.
- Ensure the accuracy of POS payment collections.
- Properly identifies patient using name and DOB.
- Follows the facilities infection control practices without fail.
- Enters all data into computer prior to delivery to the lab for testing.
- Observes laboratory protocol regarding transport temperature and time requirements for specimens.
- Operates and maintains daily records for laboratory equipment.
- Disinfects patient collection site and draws specimens into appropriate tubes with sufficient volumes per departmental procedure.
- Sends all pediatric venipuncture to the Norman Drive facility. Initiates communication with Education staff to resolve issues.
- Enters required data into the system and generates complete paperwork.
- Explains procedure to our patients in a competent caring manner.
- Acquires and processes a quality tracing.
- Assures the tracing is properly processed for interpretation.
Common Expectations:
- Completes all job functions as per departmental policies and procedures.
- Demonstrates responsibility for own standards of practice or areas of responsibility.
- Completes or assists with tasks that are not specifically outlined in their job description but are within their scope of practice or position.
- Assists with covering a shift or same or similar job in another department.
- Goals within the employees control and established for this evaluation period have been completed according to acceptable standards.
- Participates in Six Sigma initiatives as requested.
- Attends required in-services and actively participates in self-education.
- Maintains current knowledge in present areas of responsibility (attends ongoing educational programs as required requested or appropriate).
- Demonstrates competence at all levels in providing care or service to all patients and customers based on age sex weight and demonstrated need. For non-clinical areas has attended training or participated in education and demonstrates understanding of providing population specific customer service.
QualificationsQualifications
Minimum Education:
- High School Diploma or GED Required
Work Experience:
- On the job training provided Required
- Phlebotomy and EKG skills Preferred
Licenses:
- Basic Life Support Upon Hire Required
Knowledge Skills and Abilities:
- Strong interpersonal skills and communication skills.
- Knowledge of and ability to use radiology information systems radiographic/fluoroscopic equipment paging system copier beeper personal computer fax.