Academic Advisor/Program Specialist I
Academic Advisor/Program Specialist I
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Job Description
EVANGEL UNIVERSITY
ACADEMIC ADVISOR AND PROGRAM SPECIALIST
JOB TITLE: Academic Advisor & Program Specialist
DEPARTMENT: Online and Graduate Student Services
DIVISION: Enrollment
Evangel University Mission Statement:
Evangel University is a comprehensive Christian university committed to excellence in educating and equipping students to become Spirit-empowered servants of God who impact the Church and society globally.
Description:
The Academic Advisor and Program Specialist role provides advising support and coaching via personal connected relationships with online undergraduate graduate and/or seminary students to assist with registration support student success and facilitate program completion. Reports to the Executive Director of Online and Graduate Student Services.
Duties and Responsibilities:
- Cooperate with program coordinators/directors to enroll new students by consulting with the Registrars Office to review transcripts and prepare a degree audit and providing program-specific information as needed.
- Maintain a case load of approximately 120 advisees serving as the primary point-of-contact to provide personal and on-going program guidance support for scheduling and registration for each term advocacy for students in need and coaching for ministerial and/or career exploration.
- Effectively utilize University systems to prepare and maintain program plans monitor academic progress and ensure degree requirements are met for graduation.
- Offer meetings with advisees (by phone virtual meeting or in-person appointment) at least once per academic term to review program plans track academic progress and discuss personal and/or professional goals.
- Assist in the collection of enrollment assessment and retention data.
- Provide guidance counseling information and support to new and current students and their families with financial aid payment and related processes.
- Coordinate support intervention and/or spiritual care for students making unsatisfactory academic progress or experiencing disruptions in their personal or professional lives.
- Identify non-completers and coordinate outreach to encourage re-enrollment and program completion.
- Coordinate with program faculty and/or seminary Student Life personnel to provide orientation for newly admitted students at the beginning of each term.
- Represent Online and Graduate Student Services at University functions and/or assigned committees.
- Participate in strategic planning and continual improvement processes to expand enrollment improve program quality and/or increase student satisfaction.
Qualifications:
- Active Christian faith and disciplined life.
- Commitment to and participation in the Assemblies of God.
- Strong organizational and problem-solving skills.
- Outstanding communication and interpersonal skills.
- Proficient in use of software for presentation communication and collaboration.
- Masters degree (or higher) in a related field (e.g. ministry theology or leadership).
Experience:
- Minimum 2 years of experience in higher education (Christian higher education or seminary experience is preferred).
- Experience working with/in Assemblies of God churches or organizations.
- Familiarity with adult learning theories and best practices.
- Proficient use of software for communication and collaboration; experience using Office 365 and a CSM preferred.
Disclaimer:
This job description should not be construed to imply that these requirements are the exclusive standards of the position. Employee will follow any other instructions and perform any other related duties as may be required by the Executive Director of Online and Graduate Student Services.
Organizational Relationships:
Reports to: Executive Director Online and Graduate Student Services; Vice President of Enrollment.
Works with: Online and Graduate Student Services staff; AGTS Deans Office; AGTS Program Directors and Faculty; Graduate Program Coordinators; Student Financial Services; Records and Registration.
Evangel University is an equal opportunity employer participating in the E-Verify program.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
