AI Career Specialist
AI Career Specialist
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Job Description
Position
AI Career Specialist
Location
Alberta
Type
One year contract
Salary
Starting at $58000
Closing Date
July 25 2025
About the Role
Were hiring an AI Career Specialist to help staff and jobseekers build confidence using digital employment tools including AI-powered platforms. In this role youll deliver hands-on training digital literacy coaching and troubleshooting support while also monitoring platform engagement identifying barriers and recommending improvements to strengthen access and impact.
This is an ideal role for someone who blends career advising experience with strong digital skills and a commitment to inclusion. Youre comfortable demystifying technology for all users and passionate about making employment services more effective and accessible.
What will you do
Support Staff Adoption
- Train staff on using the digital career platform to support client outcomes
- Act as an internal digital superuser and resource for troubleshooting updates and tips
- Develop onboarding tools and resources to meet diverse staff learning needs
Coach Jobseekers
- Deliver 1:1 and group platform orientation sessions tailored to each users digital comfort level
- Provide hands-on digital literacy coaching using plain language and accessible methods
- Co-pilot job search activities including resume building and AI-assisted applications
Monitor Engagement and Drive Improvements
- Track platform usage and flag common challenges
- Collect feedback from staff and clients to inform updates and future training
- Contribute to internal evaluation sharing insights on whats working and where gaps exist
Champion Digital Inclusion and Organizational Learning
- Stay informed on trends in digital equity AI in employment and accessible design
- Assess the effectiveness accessibility and consistency of platform use across teams
- Recommend changes that improve user experience and align tools with best practices
- Support cross-team learning by sharing strategies that enhance digital engagement
What does it take to do this job
- Post-secondary education in Career Development Adult Education Social Work IT or a related field.
- 3 years of experience in employment or career services with strong digital competency.
- Experience training staff and/or supporting adult learners in digital environments.
- Comfortable with digital platforms AI-assisted tools and online career resources.
- Strong grasp of career advising principles labour market trends and employment coaching.
- Awareness of digital equity and accessibility issues affecting jobseekers.
- Excellent communication facilitation and coaching skills.
- Strong troubleshooting ability and a user-friendly approach to tech support.
- Confident working independently and collaboratively in a fast-changing environment.
- Ability to gather and synthesize user feedback to improve platform engagement and training approaches.
- Skilled at identifying barriers to platform use and recommending practical inclusive solutions.
- A systems thinker who looks for ways to improve quality consistency and accessibility in digital service delivery.
Further Notes:
- All employees must pass a background check
- This is a hybrid position and employees must be flexible to work from the office as well as from a home base
If you require an accommodation in order to participate in the application or selection process please contact the HR/Recruitment department at .
Prospect will consult with all applicants who request accommodation during the process to ensure that the accommodation provided takes into account any individual accessibility needs. Any information received relating to accommodation will be addressed confidentially.
Prospect strongly believes in its five brand pillars and is looking for great candidates who share the same beliefs:
Enthusiastic
Prospect approaches every opportunity with enthusiasm. We drive change with energy optimism and commitment. Anyone who walks through our doors can feel the positive energy.
Professional
In every facet of our work our actions show a commitment to professional management and service delivery. Prospect is accountable ethical and honest.
Innovative
Prospect creates change by envisioning the end game and creating the means to realize it. We believe asking why not aids progress. Solutions are created when we think beyond traditional boundaries.
Inclusive
Prospect is driven to achieve equal access for all to opportunities and resources. We strive to create a fair healthy and high-performing environment where everyone is respected encouraged and motivated and their contributions help Prospect attain its goals.
Collaborative
Prospect seeks different perspectives. All parties must be engaged including for-profit not-for-profit funders and government. Only by understanding all points of view can we create inclusive workplaces.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
