TITLE: Returned Product Clerk REPORTS TO: Quality Supervisor/Manager LOCATION: AZ DEPARTMENT: Quality
A Little About Us
Oats Overnight is changing the way people eat breakfast and since launching in 2016 our high protein spoon-free oatmeal has been enjoyed by overcustomers. We are scaling quickly in both direct-to-consumer and retail with the goal of becoming a household brand. We have end-to-end control of all phases of the business producing and fulfilling the product in-house which is extremely rare for companies our size. This allows us to create new flavors and products quickly and is a tremendous advantage for our brand were able to give customers a behind-the-scenes look at what we do highlighting our people and process in content. Being vertically integrated also enables us to incorporate customers directly in the development process.
A Little About How We Do Things
Starting with our founder/CEO and extending to multiple teams across all departments many of us come from non-traditional backgrounds. This is a superpower we are not stuck in traditional industry patterns but instead leverage extreme rationality and first principles thinking to solve problems and find new opportunities. This is a special place to work and our team is what makes it that way; this is why every employee is also an owner. As such there is a high level of expectation for all team members.
What Were Looking For - Someone that can partner and influence at all different levels
- Not afraid to get out into a manufacturing operations environment to work shoulder-to-shoulder with plant leadership to resolve problems and challenges.
- Ability to handle multiple priorities and navigate in a fast moving environment
- Expectations will be clearly set but an ambitious approach to the work is key
- A relentless drive to get things done.
- Curious and entrepreneurial mindset.
- Enjoys working in a highly collaborative and supportive team environment
- Flexible willing and quick to learn new processes new technology and new ways of thinking.
Whats The Job
The Returned Product Quality Coordinator is a vital member of the Quality team responsible for managing the receipt inspection documentation and disposition of returned goods. This role ensures that returned products meet internal quality and food safety standards before being reintegrated into inventory or removed from circulation. The position requires a high level of attention to detail sound decision-making capabilities and proficiency in digital tools such as Slack and spreadsheets for accurate product tracking and reporting.
What Youll Be Doing Stop Scanning and Read This Part
- Receive and log returned products using internal tracking systems.
- Inspect products for signs of tampering labeling issues and compliance with quality standards.
- Sort returned inventory by flavor and lot number; ensure traceability and accurate recordkeeping.
- Determine product disposition (reintegrate discard or hold) in alignment with SOPs.
- Communicate findings and escalate issues to Quality leadership when appropriate.
- Ensure proper reintegration of approved returned products following FIFO inventory principles.
- Maintain an organized and GMP-compliant returns processing area.
- Participate in audits traceability exercises and root cause investigations as needed.
- Contribute to continuous improvement efforts in quality processes and documentation.
- Willingness to work overtime weekends and holidays as needed
- Other duties as assigned
What Youve Done And Who You Are
- High school diploma or GED required; or suitable equivalent.
- Minimum 1 year of experience in a food manufacturing quality assurance or inventory control role.
- Technologically proficient: comfortable using laptops Slack Google Sheets and Excel.
- Strong organizational skills and high attention to detail.
- Working knowledge of GMPs food safety practices and traceability standards.
- Ability to work independently manage shifting priorities and meet quality expectations.
- Ability to work harmoniously with a diverse range of people
- Physically agile and dexterous
- Experience and desire to support a culture built on collaboration sharing of ideas and celebration of successes as well as drive for positive outcomes with cross-functional teams
Why You Might Like Working Here
- This is going to be fun.
- You have the freedom to leverage your own creativity and have a voice.
- Casual friendly culture. Were serious about what we do but we dont take ourselves too seriously.
- We are a fast-growing company and you will have stock options.
- High growth potential with opportunities to expand
- Free oatmeal. Its very good.
Why You Might Not Like Working Here - Its not a cushy job the bar is high
- We are growing quickly and have a fast-paced work environment.
Physical Demands - Prolonged periods of standing reaching bending and lifting
- Must be able to lift up to 30 pounds at times individually and 50 pounds with support
- Must be able to work near food ingredients exposure to food allergens (peanut tree nut and milk products)
- Location: inside an air-conditioned manufacturing and warehouse environment
- You must be able to safely and successfully perform the essential job functions consistent with the ADA FMLA and other federal state and local standards
- You must be able to maintain regular punctual attendance consistent with the ADA FMLA and other federal state and local standards
The Perks
- Full Benefits; Medical Dental Vision and Life
- Monday - Friday Schedule
- Weekly Pay
- Stock options every employee is an owner
- Free delicious oatmeal
And last but never least.
We value people who roll up their sleeves and support their fellow team members. We embrace diversity and encourage equal opportunity every chance we get and we look forward to learning from people whose backgrounds skills and perspectives challenge and enrich our own.
Oats Overnight provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion gender sexual orientation national origin age disability marital status amnesty or status as a covered veteran in accordance with applicable federal state and local laws. Oats Overnight complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
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