Loan Servicing Specialist
Loan Servicing Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The role:
The Commercial Loan Servicing Specialist is responsible for ensuring that Loan Administration functions performed by sub-servicer(s) meet contractual obligations investor guidelines regulatory and legal requirements and generally accepted servicing practices. The Servicing Specialist has a high level of interaction with internal and external parties including sub-servicers and suppliers. In addition to servicing oversight the role requires a broad knowledge of servicing topics such as: Loan Operations Payment Processing Collections Loss Mitigation Non-accrual and charge off loans monthly GL certifications UCC filing and searches through iLien and Tax Service. This may include but is not limited to remittance reconciliation quality control data reconciliation identifying servicing performance irregularities or exceptions. Reviews loan documentation and board loans and assessing compliance with regulatory guidelines are regular functions performed by the Servicing Specialist.
What youll do:
Support the companys servicing oversight program in evaluating servicing policies procedures and process
Ability to work with Microsoft Excel and Google Sheets performing advanced formulas (e.g. VLOOKUP) pivot and other functions to understand and reconcile data
Review servicer reports and perform testing to ensure loans are serviced in accordance with regulatory requirements
Review servicing documentation and prepare loan-level analyses as needed
Title / Escrow company interaction
Prepare daily reports
Develop and maintain policy and procedures
Research and respond to inquiries from suppliers and stakeholders
Research and resolve member complaints
Take the lead on servicing the Smartbiz loan clients
Maintain visibility into the portfolio by ensuring the reviews are performed appropriately in the system
Vendor Management
Insurance Tracking
What youll need:
Minimum of 3 years of Loan Servicing operations or asset management experience with emphasis on Loan Servicing oversight or Investor Reporting
Strong Microsoft Excel Google Sheets and general Microsoft product proficiency
Experience with Laser Pro loan documentation (specifically commercial)
Experience working within DCI or other core platforms for boarding and servicing loans
Broad-based knowledge of the commercial lending including detailed knowledge of regulatory requirements for loan servicing (such as flood and HMDA)
Demonstrated ability to work well with staff clients if needed
Proven ability to multitask work independently and work effectively with business partners
Strong communication (written and oral) skills
Strong analytical ability good judgment strategic and multidimensional thinker
Detail-oriented and organized
Demonstrate professional behavior and teamwork punctual dependable and adhere to company policies and procedures
Demonstratedproblem-solving and decision-making skills
Team Oriented
Required Experience:
Unclear Seniority
Employment Type
Full Time
