ASSYST is seeking a skilled Computer Software / Integration Analyst to analyze integrate and maintain software systems across various platforms and environments. This role ensures that applications work together seamlessly support business operations and align with strategic goals. The analyst will collaborate with software engineers project managers QA teams and business stakeholders to implement and optimize system integrations.
The role also involves developing and implementing web applications using Power Apps and administering the ServiceNow platform for service desk support.
Analyze current software systems and integration points to identify opportunities for optimization and improvement.
Design develop and implement software integration solutions using Power Apps APIs middleware and data transformation tools.
Support system upgrades migrations and onboarding of new applications into existing ecosystems.
Develop and maintain documentation related to system architecture integration processes and troubleshooting procedures.
Collaborate with cross-functional teams to gather requirements and translate business needs into technical solutions.
Monitor and troubleshoot integration workflows and resolve issues promptly to minimize system downtime.
Ensure integration solutions are secure scalable and compliant with industry standards and company policies.
Perform unit and integration testing to validate system performance and data accuracy.
Manage the day-to-day administration and configuration of the ServiceNow platform including system upgrades monitoring performance and documentation.
Provide support for ServiceNow issues and manage security protocols and integrations.
Build custom dashboards and reports.
Education & Skills Requirements:
Bachelors degree in Information Systems Computer Science or a related technical field
Minimum of 1 year relevant experience
ServiceNow Administrator or Developer Certification
Cloud Certification (Azure AWS or GCP)
General Experience:
Familiarity with life-cycle support including maintenance administration and management
Understanding of implementing computer systems in a phased approach: requirements analysis conceptual design site survey system design review installation integration and testing
Experience assisting in requirements analysis across business domains such as office automation finance and accounting
Ability to contribute to system design efforts and participate in formal review processes
ASSYST is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex age disability military status national origin or any other characteristic protected under federal state or applicable local law.
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.