Patient Care Navigator

Be a key part of the Community Integration and Primary Health Care Program by helping patients with complex health and social needs transition seamlessly from hospital to home. As a Patient Care Navigator youll collaborate with an interdisciplinary team provide compassionate care and ensure that patients receive the right support at the right time. Your work will directly impact patient outcomes reduce hospital readmissions and contribute to a strong community-focused health care system.

What Youll Do:

• Coordinate Transitions to Home: Identify patients eligible for the Program ensuring timely discharge and smooth transitions from hospital to community care.
• Create Patient-Centered Care Plans: Develop implement and monitor personalized care plans in collaboration with patients families and our dedicated health care team.
• Advocate for Patients: Act as a liaison between patients families and community service providers ensuring they have the resources and support needed for a successful recovery at home.
• Contribute to Program Growth: Share your insights and ideas to help evolve the Program improving patient care and community resources through continuous feedback and collaboration.
• Collaborate Across the Community: Build strong relationships with community organizations primary care providers and home care services to ensure a coordinated patient-focused approach to care.

Qualifications :

Halton Healthcare endeavors to hire individuals who are competent in their chosen profession and who exemplify our mission vision and values of accountability respect and compassion which guide our individual behaviours and attitudes.

Professional Registration:

• Bachelors degree in a Health Discipline is required
• Masters degree in a Health Discipline is preferred
• Current membership in good standing with a regulatory health professional body in Ontario

Work Experience:

• 25 years of recent work experience in a hospital setting with liaison experience in community health settings.
• 3 years of recent related experience in Emergency Department (ED) acute care discharge planning and/or community health care settings.
• Experience in performing case management functions particularly in acute and community settings.
• Demonstrated expertise in symptom management particularly in areas such as chronic disease management complex family systems and the care of the frail elderly.
• Evidence of program design and resource development skills including knowledge of evaluation methodologies.

Knowledge and Competencies:

• Comprehensive knowledge of community resources and health care delivery systems across acute and community settings.
• Demonstrated ability to respond to patients with flexibility adaptability and a commitment to patient-centered holistic care.
• Strong understanding of collaborative practices including building partnerships internally and with community stakeholders.

Skills and Attributes:

• Demonstrated ability to work independently and collaboratively with interdisciplinary teams family members support networks and a variety of formal and informal service providers.
• Strong leadership skills including problem-solving critical thinking conflict resolution and negotiation abilities.
• Excellent interpersonal communication organizational and decision-making skills.
• Exceptional time management and stress management skills.
• Comfortable working in an evolving program with changing responsibilities over time.
• Fluency in English (verbal and written).

Technical Skills:

• Proficiency in electronic medical record (EMR) systems; experience with Meditech and CHRIS (preferred).
• Computer literacy and basic proficiency required.

Other Requirements:

• Positive attendance record.

Additional Information :

Status: Permanent Part-Time (x1)

Location: Tri-Site travel will be required

Hours: Monday - Sunday Various rotating 8 and 12 hours shifts between 0800-1700 or between 0730-2100 (Hours subject to change based on operational requirements) 

Salary: $46.004 to $59.637 per hour

Date Posted: July 15 2025

Internal applications due by: July 22 2025

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Halton Healthcare is an equal opportunity employer who is committed to integrating diversity equity and inclusion throughout our operations policies and culture. If you are passionate about what you do motivated by a job well done and as committed to excellence quality and patient satisfaction as we are wed like to hear from you. Please attach your current resume directly to this posting.

We thank all those who apply but only those individuals selected for further consideration will be contacted.

Halton Healthcare is committed to providing accommodations for applicants with disabilities.  In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code Halton Healthcare will provide accommodations throughout the recruitment and selection process. If you require an accommodation we will work with you to meet your accommodation needs to ensure your equal participation.

All new hires must be fully compliant with our Vaccination Policy as a condition of employment with Halton Healthcare.  Successful applicants will be required to provide proof of vaccination or proof of a documented medical exemption as part of the hiring process.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.

Remote Work :

No

Employment Type :

Part-time