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You will be updated with latest job alerts via emailAs a Lead Software Engineer ServiceNow CMDB you will play a key role in the architecture development and evolution of our Configuration Management Database (CMDB) capabilities on the ServiceNow platform. You will collaborate with cross-functional teams to ensure accurate data modeling automation of discovery processes and integration with external systems enabling world-class service management capabilities within IFS.
Youll be part of a highly skilled and motivated global engineering team delivering innovative and scalable solutions within the IFS Service Management domain.
Responsibilities
Lead the design development and implementation of ServiceNow CMDB solutions ensuring alignment with enterprise architecture and business requirements and optimal CI class design relationship mapping and automation.
Define data models and CI class structures that support complex infrastructure and application landscapes.
Lead technical implementation of ServiceNow Discovery Service Mapping and integrations with external data sources to maintain CMDB accuracy.
Establish and enforce CMDB governance lifecycle reconciliation and data quality processes.
Provide guidance and mentorship to junior developers and contribute to knowledge-sharing across the team.
Collaborate with enterprise architects service owners and platform teams to align CMDB with ITSM ITOM and digital services goals.
Support upgrades performance tuning and custom development as needed on the ServiceNow platform and ensure best practices in ServiceNow development
Qualifications :
To be successful in the role you will have:
Bachelors degree in Computer Science Engineering or related field. Masters degree is a plus.
7 years of professional experience in enterprise software development with a Minimum 5 years of hands-on experience specifically with ServiceNow CMDB implementations and configurations including data modeling CI class structure Discovery and integrations.
Proficiency in JavaScript REST/SOAP APIs and ServiceNow development tools (Flow Designer Business Rules Script Includes).
Proven experience with ServiceNow Discovery Service Mapping Tag based applications MID Servers and orchestration tools.
ServiceNow certifications such as Certified Implementation Specialist CMDB or Discovery and Certified Application Developer are highly preferred.
Experience working in Agile/Scrum environments and tools like JIRA GitHub/GitLab Jenkins.
Strong communication and leadership skills with the ability to influence technical direction and mentor peers.
Hands-on experience with ServiceNow CSM (Customer Service Management) and ITSM (IT Service Management) modules including workflow customization integration and automation would be an added advantage.
Additional Information :
We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles while also valuing inclusive workplace experiences. By fostering a sense of community we drive innovation strengthen connections and nurture belonging. Our commitment ensures you can work in a way that suits you best while also engaging with colleagues to share ideas and build meaningful relationships.
Remote Work :
Yes
Employment Type :
Full-time
Remote