Staff Engineer - Site Reliability
Staff Engineer - Site Reliability
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Job Description
Responsibilities
Design write and deliver software to improve the availability latency and efficiency of Freshworks Products & Platforms.
Develop scalable cloud-native architectures that support business growth.
Design and implement self-healing and auto-scaling mechanisms.
Manage availability latency and performance of mission critical services and build automation to prevent problem recurrence.
Independently determine and develop architectural approaches and Infrastructure solutions.
Define strategy vision and roadmap adhering to well architected principles of performance availability scalability performance and resilience
Experience with AI-driven system optimization or predictive analytics for IT operations.
Drive blameless postmortems for large scale incidents.
Define and drive automation and orchestration strategies.
Strategize cost optimization across Freshworks Cloud environment.
Qualifications :
Experience: 10-15 years
Advanced understanding of programming concepts (data structures algorithms object-oriented programming).
Experience with relevant libraries and frameworks (e.g. Ansible Terraform Flask).
In-depth knowledge of Linux administration and shell scripting.
Proficiency in using common Linux commands and tools for system administration.
Extensive experience with Git.
Proficiency in writing IaC code for infrastructure provisioning and management.
Conduct in-depth performance analysis profiling and optimization for applications.
Advanced experience in setting up observability solutions (logging metrics and tracing).
Advanced problem-solving and analytical skills.
Knowledge of RDBMS like MySQL PostgreSQL Oracle.
Extensive experience with Kubernetes environments.
Deep understanding of Kubernetes architecture and components and performance troubleshooting on kubernetes
Experience in performing proactive troubleshooting to minimize downtime and ensure system health
Experience with major cloud platforms (e.g. AWS Azure GCP).
Familiarity with cloud-specific DevOps tools and services for deployments monitoring and scaling
Additional Information :
At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant richer work environment that advances the goals of our employees communities and the business.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
