Sales Operations Analyst
Sales Operations Analyst
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Job Description
Job Summary
We are seeking a highly analytical and detail-oriented Sales Operations Analyst to join our team in Austin TX reporting to the Sr. Director Commercial Excellence and Marketing. This role will play a critical part in optimizing our sales processes delivering insights to leadership and driving data-driven decision-making across the sales organization and broader organization
Flex Health Solutions is one of 6 business units within Flexs $25B global contract manufacturing Health Solutions is expanding its global Commercial organization to accelerate growth. In order to support this more robust sales team we are also adding positions to our Commercial Excellence team to drive greater efficiency and selling effectiveness.
What a typical day looks like:
CRM Management & Optimization
Collaborate closely with Global Sales Ops to optimize Salesforce CRM for Health Solutions to support sales processes lead management opportunity tracking and pipeline visibility.
Collaborate with Sales Marketing Global Sales Ops and IT teams to ensure CRM architecture aligns with business objectives.
Support user administration including permissions roles profiles and data hygiene
Reporting & Analytics
Design develop and maintain sales dashboards and reports in Tableau (or other BI tools) to provide actionable insights for sales leadership and cross-functional teams.
Analyze sales performance metrics such as pipeline health conversion rates forecast accuracy and quota attainment.
Identify trends gaps and opportunities through data and present findings to key stakeholders.
Sales Process & Efficiency
Assist in defining and improving sales processes workflows and KPIs.
Support commercial training and deployment of new CRM initiatives and optimizations programs
Support sales forecasting and territory planning with accurate and timely data.
The experience were looking to add to our team:
Bachelors degree in Business Analytics Computer Science or a related field.
3 years of experience in Sales Operations Revenue Operations or Business Analytics.
Advanced proficiency with Salesforce CRM including report building dashboard creation and object customization.
Strong expertise in Tableau or similar data visualization/BI tools (e.g. Power BI Looker)
Proven ability to analyze and interpret large data sets with attention to detail.
Excellent problem-solving skills and the ability to communicate insights clearly to both technical and non-technical stakeholders.
Experience with Excel/Google Sheets SQL or other data tools is a plus.
What youll receive for the great work you provide:
- Full range of medical dental and vision plans
- Life Insurance
- Short-term and Long-term Disability
- Matching 401(k) Contributions
- Vacation and Paid Sick Time
- Tuition Reimbursement
Job Category
Sales - Marketing - Account MgmtIs Sponsorship Available
NoFlex is an Equal Opportunity Employer and employment selection decisions are based on merit qualifications and abilities. We do not discriminate based on: age race religion color sex national origin marital status sexual orientation gender identity veteran status disability pregnancy status or any other status protected by law. Were happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and well discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex you must complete the application process first).Required Experience:
IC
Employment Type
Full-Time
