Customer Representative - Travel
Customer Representative - Travel
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are seeking a highly motivated Customer Representative to join our dynamic team in the travel industry. As a key member of our customer service team you will be responsible for assisting clients with their travel needs and providing exceptional support throughout their journey. If you have a passion for travel and delivering outstanding customer service we want to hear from you!
Key Responsibilities:
-
Customer Assistance: Provide detailed knowledgeable responses to client inquiries via phone email and in-person including travel options destinations and special requests.
-
Travel Booking: Manage bookings for flights hotels tours and transportation ensuring a seamless experience for customers.
-
Issue Resolution: Address any customer concerns or complaints promptly ensuring swift and satisfactory resolutions.
-
Personalized Service: Offer customized travel recommendations based on customer preferences and needs.
-
Documentation & Billing: Accurately process bookings issue invoices and handle payment transactions.
-
Relationship Building: Foster long-term relationships with customers enhancing customer retention and satisfaction.
-
Stay Informed: Keep up-to-date with the latest travel trends industry regulations and product offerings to better serve customers.
Qualifications:
-
Previous experience in a customer service or travel-related role is preferred.
-
Excellent communication and interpersonal skills.
-
Strong organizational and multitasking abilities.
-
Ability to work under pressure and handle customer issues efficiently.
-
Knowledge of travel booking systems and industry regulations is a plus.
Employment Type
Full Time
