Client Service Associate
Client Service Associate
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Salary Not Disclosed
1 Vacancy
Job Description
At HUB International we are a team of entrepreneurs. We believe in empowering our clients and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm we offer employees resources in both technology and industry expertise but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique regional culture.
HUB is a leading insurance and employee benefits broker providing a broad array of property casualty risk management life and health employee benefits investment and wealth management products and services. With over 20000 employees in over 600 offices throughout North America HUB has grown substantially in part due to our industry leading success in mergers and acquisitions.
What We Offer You
At HUB International we want you to achieve an even work-life balance and our benefits package allows you to manage your health wellness and financial future. HUB International will foster your learning support your endeavors and encourage your growth. We provide opportunities for career-driven individuals to move upward in our organization. Our successes breed your opportunity!
Benefits you may enjoy working at HUB International Midwest-East:
Medical Dental and Vision (PPO HMO and HSA)
Comprehensive Wellness Program
401(k) Retirement Plan
Life and Disability Plans
Vacation Holiday Sick and Personal Time Off
Pet Insurance
Bonus Program
Comprehensive Onboarding Program
Continuing Education / Personal Development Programs
Flexible Work Arrangements
Employee Engagement Events
Dress for Your Day Dress-Code
Service Awards
Heres Where You Come In
As a Client Service Associate you will manage a growing book of business for our Hollys Health Talks platform. Your focus will be retaining our current clients and onboarding new clients through providing professional courteous service to our clients business partners and HUB colleagues.
Job Responsibilities:
Provide quality customer service to existing and new accounts.
Oversees the preparation and implementation of all contracts paperwork and internal processing on accounts.
Implement Client Service Plans as directed by account team andor Team Leader.
Maintain accurate client information in account management systems as assigned.
Work with clients IT department to make sure the deliverables can be emailed to employees.
Owns tracking and deliverability and viewership.
Pursue a program for personal and professional development.
Cultural Expectations:
Determination unsatisfied until we are the best. We go the extra mile for clients and colleagues.
Ownership Responsible to each other our clients and our goals.
Teamwork Together we attain greater success.
Sincerity Giving and receiving direct and caring communication
Qualifications:
Knowledge of Word Excel and MS Outlook
Comfortable in learning programs such as online portals Airtable SproutVideo
A high school diploma with some college preferred
Above average telephone techniques and the ability to effectively communicate with prospective and existing clients as well as other staff members
Ability and willingness to utilize the companys computer system and software . Good typing skills with an ability to compose clear and concise letters
Ability to understand policy forms and coverage descriptions
Organizational skills
Willingness to attend educational classes desired
High attention to detail essential
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact the recruiting team. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Required Experience:
IC
Employment Type
Full-Time
