Customer Account Representative
Customer Account Representative
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Job Description
Join Our Team at Pattern Promotions - Customer Account Representative
About Us: In a rapidly changing world innovation and creativity are essential. At Pattern Promotions we inspire our team to think outside the box challenge the status quo and develop fresh ideas. We believe that diversity of perspectives drives innovation and we are committed to staying at the forefront of the latest trends and technologies. We offer excellent opportunities for growth within our company.
Position: Customer Account Representative
Location: Denver CO
Schedule: Weekends Off
Salary: $800 - $950 per week
Job Description: We are seeking a dedicated Customer Account Representative to join our dynamic team. In this role you will be the primary point of contact for clients providing exceptional service and support while ensuring their needs are met efficiently and effectively. Your expertise will not only contribute to client satisfaction but also foster long-lasting relationships that are essential for business growth.
Responsibilities:
- Manage and maintain customer accounts ensuring all information is up to date and accurate.
- Respond promptly to customer inquiries providing information and assistance via phone email and chat.
- Process orders cancellations and returns accurately and efficiently.
- Collaborate with cross-functional teams to resolve customer issues and escalate when necessary.
- Monitor customer accounts for any discrepancies and proactively address potential problems before they escalate.
- Develop and maintain strong relationships with clients to enhance customer loyalty.
Qualifications:
- High school diploma or equivalent; Bachelors degree preferred.
- Proven experience in customer service or account management roles.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and customer advocacy mindset.
- Ability to multitask and manage multiple accounts simultaneously.
- Proficient in using customer relationship management (CRM) software and Microsoft Office Suite.
Benefits:
- Weekends off for a healthy work-life balance.
- Competitive weekly salary ranging from $800 - $950.
- Excellent opportunities for growth and advancement within the company.
- Hands-on training to ensure your success in the role.
- Friendly and dynamic work environment with a focus on teamwork and innovation.
If youre ready to be part of a company that values creativity growth and customer satisfaction apply now and join the Pattern Promotions team!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
