Husbandry Agent
Husbandry Agent
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Job Description
Join our global team for a career filled with opportunities to solve challenges both small and large local and global simple and complex.
Wilhelmsen Port Services is hiring a Husbandry Agent at our Pasadena office. The ideal candidate will be self-motivated and able to work proactively and efficiently.
Founded in Norway in 1861 Wilhelmsen is a global maritime group supporting over half of the merchant fleet with essential marine products and services along with supplying crew and technical management to the largest and most complex vessels ever to sail. Committed to shaping the maritime industry we also seek to explore and develop new opportunities within the renewables offshore and energy industries.
Main responsibilities
Coordination with SASA Account sales on matters related to the coordination and service performance of Husbandry port calls entering the area.
Respond and follow up on customer enquiries.
Ensure that all appointments are handled without delay and assigned correctly to responsible for service execution.
Ensure Proforma DAs are being sent promptly.
Ensure advance funding (approved by customer) is remitted correctly to local agents bank account at least 3 days before vessel arrival.
Ensure correct amount of pre-funding are received or the correct level of authority has approved any deviation prior to performing the Port Call.
Coordinate port calls and services effectively including proper monitoring of the vessel and attendance to any change requests in compliance with Husbandry Agency Standard Operating Procedures including correct use of the operating systems (WASP and any other approved Husbandry application whenever applicable).
Select and book suppliers and sub-agents using standard supplier management processes and systems and in compliance with Supplier Governance standard.
Monitor and record expenses that arise during vessels port call.
For global port calls monitor the execution of the port call and work closely with Operations to ensure that we meet customers expectations.
Ensure Cash-in-Transit (Cash to Master) as per WPS procedure.
Suggest process improvements based on efficiency productivity or cost effectiveness gains.
DA handling (Proforma & Revised) including correct data input monitoring and verification.
Register and follow up complaints/non-compliances through Improvement Potential system.
Attend business review meetings with customers as required and interact with the relevant KAMs.
Qualifications
- Maritime background and experience
- Good communication skills andcommand of thein Englishlanguage (oraland written).
- Process and system understanding.
- Self-motivated andresult orientated.
- Proactive and possesses ability to anticipate issue to facilitate preventive measures.
- Ability to work under pressure.
- Problem solving skillswith ability to make fast and sound judgement.
- Good motivator and team leadership skills.
- Familiar with Port & local Authorities regulations procedures and governing tariffs.
Working at Wilhelmsen offers a culture and work environment of strong leadership career development work-life balance and a job that is both challenging and stimulating. Our organization thrives by using modern tools and is eager to utilize the business opportunities that arise with new digital tools and skills. Beyond this we offer a generous and bespoke benefits package tailored to your specific Wilhelmsen HUB.
Wilhelmsen provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Starting Salary: $58600.00
#WPSRequired Experience:
Unclear Seniority
Employment Type
Full-Time
