Medical Records Coordinator
Medical Records Coordinator
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Job Description
Overview
Is your passion for customer service within the healthcare industry Do your strengths include a strong attention to detail timely follow up and accurate documentation KidsCare has an opening for a talented professional to work in a department that specializes in medical order coordination!
KidsCare Home Healthis a multi-award-winning organization who was most recently recognized as a2024 U.S. Top Workplace. At KidsCare we desire to work with dedicated professionals who embody the values of the organization which together create our C.A.R.E. culture and appreciates the work life flexibility our schedule provides .In return we offer afull benefits package to include health dental and vision insurance paid time off 401K & tuition reimbursement.
Responsibilities
We are currently looking for a Physician Liaison to add to our Team! This position creates and maintains a working relationship with current referral sources & Community Relations team in requesting various documents that may require physician signatures & maintaining communication to follow up on all outstanding requests.
Essential Duties & Responsibilities
- Monitor and maintain monthly & quarterly Key Performance Indicators (KPIs)
- Contact doctor offices to verify and confirm receipt of paperwork
- Contact doctor offices for status update of outstanding orders
- Verify client primary care physician and well check information as needed
- Update and maintain physicians current and accurate information in KanTime system on an ongoing basis
- Process all paperwork received on a daily basis in KanTime
- Maintain open communication with therapist & caregiver and other departments of client status and any delays
- Attend team routine meetings as needed.
- Gather all outstanding paperwork for Community Relations team (CR) to deliver and retrieve signatures on orders.
- Comply with all safety policies practices & procedures & report unsafe activity to your supervisor
- Participate in proactive team efforts to achieve departmental & company goals
- Perform other duties as assigned
- Provide leadership to others through example and sharing of knowledge/skills
Qualifications
Education and Work Experience Requirements
- Microsoft Office
- Customer Service 1 2 years preferred
- Administrative Experience 1-2 years preferred
- High school diploma or general education degree (GED); combination of education and 1 year of experience
Other Qualifications and Skills
- Ability to read & write in simple correspondence with effective public speaking in small groups may be in more than one language
- Ability to add subtract multiply & divide with simple two-digit numbers
- Ability to carry out detailed but involved written instructions able to problem solve with a few variables
- Intermediate computer skills to include Microsoft Office Suite & database activity
- Handle multiple tasks simultaneously
Physical Demands/Working Environment
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job the employeeis regularly requiredtostand sit; talk hear and use hands and fingers tooperatea computer and telephone keyboard.
- Ability to sit at a computer for an extended period.
- Light physical activity performing non-strenuous activities of an administrative nature.
- Specific vision abilities required by this job include close vision requirements.
- Moderate noise (i.e. business office with computers phone and printers light traffic).
Required Experience:
IC
Employment Type
Full-Time
