Salesforce OMS & Core Engineer

About Us

SharkNinja is a global product design and technology company with a diversified portfolio of 5-star rated lifestyle solutions that positively impact peoples lives in homes around the world. the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories driving significant growth and market share gains. Headquartered in Needham Massachusetts with more than 3600 associates the companys products are sold at key retailers online and offline and through distributors around the world.

Job Title: Salesforce OMS & Core Engineer

Job Description:

We are seeking a highly skilledSalesforce OMS & Core Engineerto join our dynamic SharkNinja Direct-to-Consumer (DTC) Engineering team. In this role you will be responsible for designing developing and maintaining scalable solutions within the Salesforce platform with a strong focus onSalesforce Order Management System (OMS)andApex-based backend development. You will play a key role in enhancing our post-purchase experience across the US Canada and Mexico ensuring seamless order lifecycle management and system integrations.

Key Responsibilities:

• Design and implement scalable solutions usingSalesforce OMS including order capture fulfillment payment processing returns and cancellations.
• Develop and maintainApex classes triggers batch jobs and Lightning componentsto support custom business logic and integrations.
• Integrate Salesforce with third-party systems such as ERP payment gateways shipping providers and customer service platforms usingREST/SOAP APIsandmiddleware tools.
• Collaborate with cross-functional teams to gather requirements estimate effort and provide technical recommendations for Salesforce-based DTC initiatives.
• Ensure code quality and maintainability throughunit testingcode reviews and adherence to Salesforce development best practices.
• Monitor and troubleshoot issues within the OMS and Core platform ensuring high availability and performance of order-related processes.
• Support the full software development lifecycle including documentation deployment and post-release support.
• Stay current with Salesforce platform updates especially aroundSalesforce OMS Flow Apex and platform events and proactively identify opportunities for optimization.

Qualifications:

• 5 years of hands-on experiencein Salesforce development with a strong focus onSalesforce Core (Sales Cloud Service Cloud)andSalesforce Order Management System (OMS).
• Proven expertise inApex programming including classes triggers batch processing and asynchronous operations.
• Experience withSalesforce Lightning Components (Aura and LWC)andLightning App Builder.
• Strong understanding ofSalesforce data modelobject relationships anddeclarative tools(Flows Process Builder Validation Rules).
• Demonstrated experience integrating Salesforce with external systems usingREST/SOAP APIsPlatform Events andmiddleware tools(e.g. MuleSoft Dell Boomi).
• Solid understanding oforder lifecycle processes including order capture fulfillment returns and payment processing within Salesforce OMS.
• Familiarity withSalesforce DXsource control (e.g. Git) andCI/CD pipelinesfor Salesforce deployments.
• Experience working inAgile/Scrum environments collaborating with product managers QA and cross-functional engineering teams.
• Strong problem-solving skills and ability to troubleshoot complex issues across integrated systems.
• Salesforce certifications such asPlatform Developer I/IISalesforce Order Management Accredited Professional orSalesforce Administratorare a plus.

Preferred Qualifications:

• Salesforce Platform Developer I(required or in progress).
• Salesforce Platform Developer IIcertification.
• Salesforce Order Management Accredited Professionalcertification.
• Salesforce AdministratororAdvanced Administratorcertification.
• Salesforce Integration ArchitectorApplication Architectcertifications are a strong plus.
• Experience withSalesforce B2C CommerceorExperience Cloudis a bonus.
• Familiarity withSalesforce ShieldEvent Monitoring orSecurity Best Practices.
• Experience withautomated testing frameworksfor Salesforce (e.g. ApexMocks SFDX CLI testing tools).