Learning Program Manager, Driver Training & Programs: Content Design
Learning Program Manager, Driver Training & Programs: Content Design
Posted on :
16-07-2025
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1 Vacancy
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Job Description
Amazons Driver Training & Programs organization is seeking a Learning Program Manager to design and implement innovative training solutions for our delivery networks (AMZL AMXL MMRO and RSR). In this role youll create and manage curriculum development for delivery associates focusing on safety operational excellence and efficient delivery practices. Youll partner with stakeholders across multiple business lines to develop engaging learning content using various multimedia tools and instructional design principles.
The ideal candidate brings 3 years of program management and instructional design experience with proven expertise in creating e-learning content and managing complex projects. Youll need strong analytical skills to measure training effectiveness and drive continuous improvement of our learning programs. This role offers the opportunity to shape the future of Amazons delivery operations through impactful training initiatives that support one of the worlds largest logistics networks.
If youre passionate about learning and development have excellent stakeholder management skills and thrive in a fast-paced environment we want to hear from you.
Key job responsibilities
- Analyze design develop and evaluate delivery training solutions aligned with business objectives and safety standards
- Partner with stakeholders and SMEs across multiple delivery business lines to gather requirements and create learning content
- Create storyboards scripts and job aids that support delivery training objectives
- Apply adult learning principles and instructional design methodologies to course development
- Ensure consistency in learning design across multiple delivery programs and platforms
- Manage multiple projects simultaneously while meeting tight deadlines
- Measure and evaluate training effectiveness through various assessment methods
- Stay current with industry trends and learning technologies
- Maintain course content and curriculum documentation for delivery training programs
- Provide recommendations for continuous improvement of learning programs
A day in the life
On a given day you could be working with Learning Experience Designers to create an interactive e-learning module for delivery associates creating safety training content or partnering with subject matter experts to develop new driver training programs. Each day brings fresh challenges and opportunities to create impactful educational experiences that drive excellence across our delivery networks. Your ability to understand complex delivery operations and transform them into clear compelling content will make a real difference in how our trainees learn and grow.
About the team
Our Driver Training & Programs team plays a crucial role in empowering the Delivery Service Partner (DSP) Delivery Associates (DA) that support Amazons last-mile delivery operations. We craft innovative learning solutions that not only onboard new delivery associates but also continuously enhance the skills of our existing delivery personnel across all business lines. Our comprehensive learning programs span immersive onboarding experiences safety training operational procedures and specialized vehicle training. Through these programs we ensure our delivery teams operate safely and efficiently while fostering a culture of continuous learning.
- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- Demonstrated ability to create engaging training materials including e-learning courses instructor-led materials job aids and multimedia content
- 3 years of driving process improvements experience
- Experience implementing full training life cycle in order to improve organizational training initiatives
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
The ideal candidate brings 3 years of program management and instructional design experience with proven expertise in creating e-learning content and managing complex projects. Youll need strong analytical skills to measure training effectiveness and drive continuous improvement of our learning programs. This role offers the opportunity to shape the future of Amazons delivery operations through impactful training initiatives that support one of the worlds largest logistics networks.
If youre passionate about learning and development have excellent stakeholder management skills and thrive in a fast-paced environment we want to hear from you.
Key job responsibilities
- Analyze design develop and evaluate delivery training solutions aligned with business objectives and safety standards
- Partner with stakeholders and SMEs across multiple delivery business lines to gather requirements and create learning content
- Create storyboards scripts and job aids that support delivery training objectives
- Apply adult learning principles and instructional design methodologies to course development
- Ensure consistency in learning design across multiple delivery programs and platforms
- Manage multiple projects simultaneously while meeting tight deadlines
- Measure and evaluate training effectiveness through various assessment methods
- Stay current with industry trends and learning technologies
- Maintain course content and curriculum documentation for delivery training programs
- Provide recommendations for continuous improvement of learning programs
A day in the life
On a given day you could be working with Learning Experience Designers to create an interactive e-learning module for delivery associates creating safety training content or partnering with subject matter experts to develop new driver training programs. Each day brings fresh challenges and opportunities to create impactful educational experiences that drive excellence across our delivery networks. Your ability to understand complex delivery operations and transform them into clear compelling content will make a real difference in how our trainees learn and grow.
About the team
Our Driver Training & Programs team plays a crucial role in empowering the Delivery Service Partner (DSP) Delivery Associates (DA) that support Amazons last-mile delivery operations. We craft innovative learning solutions that not only onboard new delivery associates but also continuously enhance the skills of our existing delivery personnel across all business lines. Our comprehensive learning programs span immersive onboarding experiences safety training operational procedures and specialized vehicle training. Through these programs we ensure our delivery teams operate safely and efficiently while fostering a culture of continuous learning.
- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- Demonstrated ability to create engaging training materials including e-learning courses instructor-led materials job aids and multimedia content
- 3 years of driving process improvements experience
- Experience implementing full training life cycle in order to improve organizational training initiatives
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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