Position: Customer Expert
Work model: Remote
Location: Greece
Employment type: Full-time
Your responsibilities:
- Be the primary point of contact for customer requests representing one of the worlds most esteemed companies in the tobacco industry.
- Utilize phone calls e-mails and chats in order to provide a seamless customer experience.
- Respond to inquiries about products.
- Resolve issues as they arise addressing customers concerns in a professional and timely manner.
- Turn every customer into a happy customer!
What you will bring:
- Fluency in French
- Very good use of English both in written and spoken language
- Work experience as a customer support/customer care representative will be considered an asset
- Highly developed communication skills
- A genuine problem-solving mentality and a deep sense of ownership
- Tech savviness and learning agility
- A positive attitude
What We Offer:
- Relocation support: Flights accommodation & housing assistance all at no cost to you
- Competitive monthly salary 2 extra salaries per year.
- Health care benefits and numerous other discounts.
- Full training by certified instructors on products and customer service techniques.
- Professional growth and development opportunities.
- Special events community involvement and social responsibility initiatives.
- Free online Greek language courses.
- State-of-the-art premises providing a great working environment with relaxing break areas.