Program Assistant
Program Assistant
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Job Description
We are hiring a Program Assistant for one of our clients in Camden NJ.
Job Description:
The Housing Navigator assists and advocates on behalf of NJDCA participants applicants and referrals to locate secure and retain permanent housing. The Navigator plans and coordinates services identifies appropriate housing options and interacts with landlords and other organizations on behalf of NJDCA. The Navigator uses a comprehensive knowledge of housing and other supportive services to facilitate linkages before during and/or after permanent housing has been established and works with participants to enhance their skills in utilizing these various resources. This position also serves as a general housing resource for households served in other NJDCA programs.
Essential Functions:
- Duties include but are not limited to the following:
- Identifies and places participants and applicants into appropriate housing with the goal of housing in fewer than 90 days of acceptance into the program
- Develops and maintains accurate and current housing portfolio. Provides participants with listings of potential housing options in alignment with their needs and geographic preferences
- Helps participants to mitigate issues with credit reports utility arrears criminal records unfavorable landlord references and other issues which may impact housing eligibility
- Assists participants in their housing search including applying for apartments negotiating with potential landlords making referrals to clearinghouses or other housing location services and accompanying participants to apartment viewings as needed
- Assists participants with housing applications including preparing/obtaining any needed documentation and tracking application status
- Advocates on behalf of participants to expedite their access to housing
- Arranges for timely inspections and landlord corrective actions
- Determines rent reasonableness for inspected units prior to rental assistance and lease approval
- Explains and reviews the lease agreement with the incoming participant.
- Works with case managers to address any emerging issues related to housing and community adjustment
- Conducts outreach and expands access to housing by cultivating relationships with property owners and management companies and connecting with landlords via neighborhood outreach Internet search and networking events. Develops expertise in available affordable housing sites and housing subsidies
- Assists clients with moving (help locating affordable moving companies locating storage units acquiring furniture and other move-in essentials etc.)
- Conducts regular in-person post-placement visits mitigates risks and helps improve the likelihood of housing retention
- Attends collaborative meetings and networks with other agencies and coalitions
- Actively participates in staff meetings and trainings
- Maintains and reports complete and accurate documentation of service objectives and outcomes as well as other services in accordance with federal state county and NJDCA guidelines.
- Other duties as assigned
Qualifications: Knowledge and Experience:
- A minimum of two years related professional experience
- Prior experience working with low-income individuals and families including but not limited to individuals experiencing homelessness and/or with mobility limitations with veteran status and with older adults
- Working knowledge of current housing practices for people experiencing homelessness
- Extensive knowledge of local affordable housing resources and subsidies (i.e. Section 8 VASH etc.)
- Comprehensive knowledge of state county city and community resources including housing options locations and availability as well as health mental health government benefits employment and transportation resources among others.
- Effective written and oral communication skills
- Ability to cope/resolve conflicts and crisis situations
- Proficient in use of computers including Microsoft Office software and familiarity with database platforms to efficiently track service delivery
- Proven ability to develop relationships with a wide variety of stakeholders
Education:
- Requires an associates degree in a related field or 2 years on job work experiences.
License and Certification:
- Valid drivers license and clean driving record.
- Personal vehicle for business use.
Experience Required:
- Minimum of one year of experience in real estate property management or housing assistance programs.
- STRONG verbal and written experience communication skills proficient in Microsoft office.
Work Hours:
- 8:30 AM - 4:30 PM
- Lunch: 1 hour (unpaid)
Additional information:
- Dress code: Business Usuals
About Us:
We are specialized in recruiting and deliver the best professional talent of industry and we are committed to deliver best experience for our clients and job seekers. With over two decades of experience in the recruitment industry we proudly help you to find the next job that matches your professional skills. Our team understands your needs or requirement before starting the recruitment that enables to find the high quality of talent with high success rate of talent delivery keeps us continue to be the best in the industry. By responding to this job posting you are consenting to receive text/SMS messages from us. Thank you.
Employment Type
Full-time
