SmartCOMM Product Owner
SmartCOMM Product Owner
Posted on :
15-07-2025
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1 Vacancy
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Job Description
Role - SmartCOMM Product Owner
Location Wayne PA
Duration 3 Months Contract-to-Hire
Key Responsibilities:
- Own and drive the product vision and roadmap for Smart Communications / Document management capabilities.
- Define and prioritize features user stories and product backlog items (PBIs) to align with business goals and regulatory requirements.
- Collaborate with cross-functional teams including business stakeholders architects and developers to ensure end-to-end understanding of the document lifecycle (e.g. origination HR partner onboarding).
- Lead the design and implementation of a new rules engine to support dynamic document generation based on state-specific or policy-specific changes.
- Evaluate and optimize current usage of Smart Communications and DocuSign to ensure full potential is being leveraged.
- Act as the voice of the customer and business ensuring that solutions deliver value incrementally and efficiently.
- Identify and remove delivery bottlenecks driving performance and continuous improvement.
- Translate complex requirements into clear actionable plans and guide the team through execution.
Qualifications:
- 10 years of experience in digital transformation projects
- 5 years of experience as a Product Owner or Sr business Analyst in a Customer communication management / document management projects
- Strong understanding of CCM platforms ideally with exposure to Smart Communications and DocuSign.
- Experience leading product development in environments with complex business rules and compliance needs.
- Ability to see the big picture and translate vision into actionable steps.
- Excellent communication stakeholder management and leadership skills.
- Familiarity with Agile methodologies and tools (e.g. Jira Confluence).
- Experience working with or integrating rules engines is a strong plus.
Preferred Skills:
- Experience with document generation platforms (e.g. Exstream SmartComm).
- Understanding of enterprise architecture and system integration flows
- Ability to work in a fast-paced delivery-focused environment.
- Understanding of forms design / layout elements (font sizes types and families bar codes margins graphical elements color palettes data tags page assembly )
- Ability to express rules in decision tables pseudo code or other structured methods easily translatable to rules engine usage
- Preferred knowledge and experience: Document generation technology print and mailing processes and forms definition tool experience.
Employment Type
Full-time
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