Call Center Agent
Call Center Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
We are currently seeking a Call Center Agent to join our growing team in Sandy Springs GA. The ideal candidate will be responsible for handling inbound and outbound calls resolving customer inquiries and ensuring a high level of client satisfaction. This position requires excellent communication skills attention to detail and a proactive attitude.
Responsibilities
Handle high volumes of inbound and outbound calls in a professional and timely manner
Resolve customer issues complaints and inquiries with accuracy and efficiency
Document all call information according to standard operating procedures
Provide product and service information to customers when necessary
Collaborate with team members and other departments to improve customer experience
Meet individual and team performance goals and quality standards
Qualifications :
Qualifications
High school diploma or equivalent; associate degree preferred
Previous experience in a call center or customer service role is a plus
Strong verbal and written communication skills
Ability to multi-task prioritize and manage time effectively
Proficient in using computers and customer service software
Reliable punctual and committed to excellence in service
Additional Information :
Benefits
Competitive salary: $50000 - $55000 per year
Professional development and growth opportunities
Paid training and ongoing support
Comprehensive health dental and vision insurance
Paid time off and holidays
Supportive and inclusive team environment
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
