Learning and Development Intern (12 month contract)

Do you dream of your work making a difference in the world CAWST is an international development organization focusing on Sustainable Development Goal 6 - water and sanitation for all - and were looking for an organized reliable and passionate self-starter to support our learning and development team.

Join CAWST in a dynamic role where your passion and creativity drive the design delivery and evaluation of online blended and face-to-face learning materials. As a vital team member youll actively develop adapt and curate compelling capacity development resources. This position offers a diverse scope allowing you to explore water sanitation hygiene behaviour change and instructional design subjects.

At CAWST we need learning assets to be documented and easily and quickly accessible by our staff and clients. That means creating conditions for knowledge to flow between people and tools identifying and capturing important information and creating systems everyone can use with minimal time and effort to access and share.

• Location: This position requires you to be located in Calgary. You must be available to work from our Calgary office for at least three days per week (Monday to Wednesday) with flexibility to work from home on some Thursdays and Fridays. Evening or weekend hours may be required for certain events.

• Position Type: Full-time Fixed-term Contract (12 months)

• Start Date: September 1 2025

Please note to be considered for this role you must have Canadian work authorization that is valid for the full contract duration. 

Key Responsibilities 

Instructional design:

• Support the planning design and execution of multiple projects concurrently.

• Collaborate with subject matter experts to assess learner needs establish learning objectives curate content and craft training strategies and materials that spark behaviour change.

• Execute all phases of documentation processes including planning research writing reviewing editing and publishing across various formats. 

• Develop diverse learning aids such as presentations graphics diagrams videos and interactive e-learning.

• Explore and propose innovative learning tools and technologies for cutting-edge design solutions.

• Use TalentLMS Articulate communications platforms (such as WhatsApp) and other technologies and approaches to develop and manage engaging resources accessible to diverse internet connectivity levels.

• Adapt and tailor products to the cultural and educational contexts of a broad range of adult learners.

• Explore and experiment with leveraging AI tools in our work.

• Manage the instructional design of new resources and update and adapt existing resources.

• Create and set up automated communications that support our clients learning journeys.

• Provide support for institutional analytics and reporting by tracking new and updated resources online courses registration and completion rates and evaluations.

Asset management:

• Organize track and troubleshoot the catalogue of online resources () including identifying and incorporating missing translations repairing broken hyperlinks and establishing version control. 

• Capture and catalogue metadata.

• Support in the organization and storage of design files and documentation.

• Leverage digital tools to enhance content management.

• Support the organization and maintenance of event creation and registration.

• Other tasks as required to support the management of learning assets.

We are looking for someone who is ready to dive in learn and get things done! You dont need to be an expert in all of the above but we will expect you to be curious and proactive ask questions seek clarification and apply critical thinking to solve problems.

Qualifications :

Education and Qualifications

• This position is open to all education levels and areas of study. Preference may be given to those with specialization or experience in instructional design knowledge management or education.

• Ability to conduct self-directed learning on learning management digital asset management and design technology is key to success.

• Experience with the following tools is an asset: 

  • Talent LMS

  • Articulate 360 (Rise and Storyline)

  • Canto

  • Canva

  • Microsoft D365 

• French or Spanish fluency is an asset but not a requirement.

Qualities We Are Looking For

• Passionate and committed to CAWST and our cause

• Relentless researcher able to find and clearly communicate information formulate options and recommendations

• Organized and motivated professional driven to achieve goals with superior time management and organizational skills

• Accountable team player you take your commitments seriously and keep your team informed

• Detail-oriented you take pride in making sure nothing gets missed

• Self-starter with demonstrated ability to take initiative and seek consultation

Additional Information :

Work Environment

• Hybrid work environment: In-office (Monday - Wednesday) & Remote (Thursday - Friday when possible) with flexibility for in-person meetings and events. Please note that this role may require more than three days per week in-office on a regular basis so remote days are not guaranteed.

Benefits of Working at CAWST

• A meaningful role making a difference every day for people living without basic water and sanitation.

• A workplace culture where collaboration and innovation are fostered.

• Rich on-the-job experiences and professional development opportunities.

• Strong promotion of work-life balance and flexible work environment.

When applying please include:

• A cover letter that tells us more about you past what we can see on your resume and why you are excited to work with CAWST. We will not consider your application unless this is included.

  • Please note: We would rather read a shorter note from YOU than a formal letter from ChatGPT! 

• Your resume.

CAWST values equitable opportunities sustainable solutions and collaborative and inclusive processes. CAWST recognizes and accepts differences in cultural religious and political processes and welcomes applications from all suitably qualified persons regardless of their race sex disability religion/belief sexual orientation or age.

Remote Work :

No

Employment Type :

Full-time