Master Data Management (MDM) Lead

This role is based in 5 Howick Place Victoria minimum 3 days a week in the office.

The Master Data Management Lead will join the Commercial Data Governance Team reporting to the Head of Data Governance. This role will lead the design implementation and continuous improvement of master data management (MDM) capabilities across Informas commercial data domains including Customer and Product.

The MDM Lead will play a central role in establishing clear ownership golden record definitions data mastering workflows and MDM standards to ensure consistency accuracy and usability of master data across platforms and brands. The role requires strong cross-functional collaboration across commercial marketing technology and data teams to enable One Informas strategic vision of unified data.

The Informa Commercial Data Governance Team (CDGT) is responsible for establishing and enforcing governance across key commercial data assets. The MDM Lead will ensure that master data underpins trustworthy analytics customer engagement campaign performance and commercial growth.

Key partnerships

The role will work closely with:

• IIRIS (Customer 360 platform)
• Customer and Event Technology teams (Customer Technology)
• Group Privacy and Information Security
• Marketing Sales and Product teams across Informa Connect Markets and Festivals
• Data Stewards and Data Owners in each commercial brand or division

Key Areas of Responsibility

1. Lead MDM strategy and execution

• Define and execute the roadmap for MDM implementation across prioritized data domains such as Customer and Product domains.
• Champion the creation of a single source of truth by identifying golden record rules and resolving duplication across platforms.
• Evaluate the best MDM methodology for implementing Master Data across all platforms
• Align MDM practices to the data governance framework owned by the Head of Data Governance.

2. Enable cross-platform standardization

• Collaborate with technology teams to implement mastering rules deduplication logic and synchronization between platforms (e.g. CRM CDP PIM).
• Support integration of MDM capabilities into downstream systems and data products.

3. Support governance programs

• Contribute to strategic programs including:
  • Data Guardian Program (Enterprise data quality & Stewardship)
  • Commercial Data Discovery & Mapping
  • M&A Master Data Integration
  • Product Catalog Standardization
  • Customer Identity Resolution
  • Consent / Preference Management Projects

4. Ensure documentation and oversight

• Maintain master data definitions glossaries lineage documentation and governance records.
• Report on data mastering health exceptions and improvement initiatives.

Qualifications :

• Proven experience in Master Data Management and Enterprise Data Governance.
• Experience with Customer or Product data in a B2B commercial marketing or sales environment.
• Hands-on experience implementing or operating within MDM platforms or mastering tools (e.g. Informatica MDM Reltio Semarchy etc.)
• Familiarity with commercial data platforms like CRM CDP ERP PIM or Sales Enablement tools.
• Ability to design and implement scalable MDM processes with attention to ownership stewardship and control.
• Strong analytical and stakeholder engagement skills with ability to navigate complex requirements across business and technical teams.
• Excellent documentation communication and process improvement capabilities.

Additional Information :

We work hard to make sure Life at Informa is rewarding supportive and enjoyable for everyone. Heres some of what you can expect when you join us. But dont just take our word for it see what our colleagues have to say at .

Our benefits include: 

• Freedom & flexibility: colleagues rate us highly for the trust they receive and most of us balance time in the office with time working remotely and flexibly 
• Time out: 25 days annual leave plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Broader impact: take up to four days per year to volunteer
• Great community: a welcoming culture with in-person and online social events our fantastic Walk the World team day and active diversity and inclusion networks
•  Annual Flight entitlement after completing 1 year service paid as a cash amount 
• A comprehensive company funded private medical insurance with optical and dental coverage 
• A ShareMatch scheme that allows you to become an Informa shareholder from the start of your employment and benefit from free matching shares
•  Recognition for great work with global awards and kudos programmes
• Strong wellbeing support through EAP assistance mental health first aiders and access to health apps and more 
• Career opportunity: the opportunity to develop your career with bespoke training and learning mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When its time for the next step we encourage and support internal job moves
• As an international company the chance to collaborate with teams around the world

Were not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up join in and help make things happen. If it sounds like a match and you have most although not all of the skills and experience listed we welcome your application. 

At Informa youll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses including all of those protected by law.

Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here.

Remote Work :

No

Employment Type :

Full-time