Front Office Manager
Front Office Manager
Posted on :
15-07-2025
Employer Active
1 Vacancy
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Job Description
We are seeking a highly skilled and customer-focused Front Office Manager to join our team in Jaipur India. As the Front Office Manager you will be responsible for overseeing all front office operations ensuring exceptional guest experiences.
- Oversee and manage all front office operations including reception and guest services
- Ensure the highest standards of customer service and guest satisfaction
- Lead train and motivate the front office team to deliver exceptional performance
- Manage guest check-ins check-outs and inquiries efficiently and professionally
- Handle guest complaints and resolve issues promptly and effectively
- Collaborate with other departments to ensure seamless guest experiences
- Implement and maintain front office policies procedures and standards
- Monitor and analyze key performance indicators to drive continuous improvement
- Manage front office budgets and financial performance
- Ensure compliance with local regulations and industry standards
- Coordinate with sales and marketing teams to support promotional activities
- Implement and oversee loyalty programs to foster long-term guest relationships
- Conduct regular team meetings and performance evaluations
- Stay updated on industry trends and implement innovative practices to enhance guest experiences
Qualifications :
- Strong leadership and team management skills
- Bachelor degree / Diploma in Tourism & Hospitality Management
- Minimum 1 year of relevant experience in a similar capacity
- Excellent reading writing and verbal proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- Good working knowledge of MS Excel Word & PowerPoint
Additional Information :
- Service oriented with an eye for details.
- Ability to work effectively and contribute in a team.
- Self-motivated and energetic.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
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