Restaurant Assistant Manager - All Day Dining
Restaurant Assistant Manager - All Day Dining
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Job Description
We are seeking a dynamic and experienced Restaurant Assistant Manager who will play a key leadership role in the day-to-day operations of the hotels all-day-dining buffet restaurant. This role supports the Restaurant Manager in overseeing service excellence guest satisfaction staff supervision and operational efficiency. The ideal candidate must have strong leadership skills a passion for hospitality and experience in managing high-volume buffet operations within a luxury hotel setting.
- Supervise daily restaurant operations for breakfast lunch and dinner service (buffet and la carte).
- Ensure service standards align with five-star hotel expectations and brand guidelines.
- Monitor buffet presentation food safety standards and guest traffic flow.
- Coordinate with kitchen and stewarding teams to ensure timely replenishment and cleanliness.
- Greet and interact with guests handling feedback and complaints professionally.
- Ensure high levels of guest satisfaction through personalized service.
- Monitor guest feedback channels (e.g. in-person comment cards digital reviews) and report trends.
- Lead and supervise service staff including hosts servers and bussers.
- Assist in monitoring departmental budgets cost control and labor productivity.
- Support inventory management ordering of supplies and stock rotation.
- Ensure accurate daily reports shift checklists and billing procedures.
- Maintain compliance with local food safety regulations.
Qualifications :
- Diploma or degree in Hospitality Management or related field.
- Minimum 2 years of experience in a supervisory or assistant manager role in a high-volume upscale buffet or all-day-dining outlet.
- Prior experience in a five-star hotel environment is preferred.
- Fluent in Bahasa Indonesia and proficient in English (spoken and written).
- Excellent communication interpersonal and organizational skills.
- Strong leadership and team-building abilities.
- Familiarity with POS systems (e.g. Oracle Micros) reservations software and basic office applications.
- Guest-oriented with a proactive service mindset.
- Calm under pressure and adaptable to changing situations.
- Knowledge of current dining trends and Jakartas F&B market.
- Strong sense of attention to detail and quality assurance.
Additional Information :
Our commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESS
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
