German speaking Customer Support Agent SIXT Ride (m/f/d) - 100% Home Office
German speaking Customer Support Agent SIXT Ride (m/f/d) - 100% Home Office
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1 Vacancy
Job Description
Ready to boost your career with a leading company in premium mobility At SIXT were looking for a Customer Support Agent for SIXT Ride with fluent German and English skills experience in customer service and a proactive attitude. We offer a 100% remote position from anywhere in Spain and the chance to grow within the automotive sector.
Customer care is our top priority. Whether by phone email chat or social media in German or English were looking for people who are committed to providing effective solutions. Do you have experience in call centers or customer service Then this opportunity is for you!
WHAT WE OFFER
- Work-Life Balance. This fully remote position gives you the flexibility to work 100% from home allowing you to better balance your professional and personal life.
- Employee Benefits. Take advantage of a wide range of discounts on SIXT rent share ride and SIXT as well as exclusive deals on travel tech and lifestyle products.
- Team Building Activities and International Events. Be part of engaging team-building activities and participate in exciting global corporate events that connect colleagues from all over the world.
- Professional Growth. Work alongside a highly motivated and skilled team with plenty of opportunities to learn grow and advance your career in a dynamic international environment.
YOUR ROLE
- Together with the support team act as the interface between customers and chauffeurs.
- Ensure high-quality standards are met and that every customer is safely transported from point A to B.
- Monitor driver punctuality worldwide using our custom-developed tools and organize alternatives if necessary.
- Make sure each booked transfer is assigned to the appropriate driver.
- Ensure that drivers and customers find each other whether at a major airport hotel trade fair company or private residence even when things get chaotic.
- Take care of every customer celebrity or not.
YOUR SKILLS
- Fluency in both German and English with excellent communication skills.
- Passion for customer service and a genuine interest in supporting and assisting clients.
- Minimum of 1 year of experience in a similar customer-facing or service-oriented role.
- Proficiency with MS Office tools and confidence in working with digital systems.
- Ability to work effectively in a remote environment with availability for rotating shifts from Monday to Sunday.
- A proactive solution-oriented mindset with a strong focus on delivering outstanding customer experiences
Apply now and become part of an international forward-thinking team thats redefining premium mobility every day. Were excited to meet you!
Informacin adicional :
Quines somos:
Somos un proveedor de servicios de movilidad lder a nivel mundial con una facturacin de 400 mil millones de euros y aproximadamente 9.000 empleados en todo el mundo. Nuestra plataforma de movilidad ONE rene nuestros productos SIXT rent (alquiler de vehculos) SIXT share (prstamo de vehculos) SIXT ride (servicios de taxi y chfer) y SIXT (abono de vehculos) dando a nuestros clientes acceso a nuestra flota de 350.000 vehculos a los servicios de 4.000 socios colaboradores y a unos 5 millones de conductores en todo el mundo. Junto con nuestros socios franquiciados estamos presentes en ms de 110 pases con 2.000 estaciones de alquiler. En SIXT la experiencia del cliente y el servicio al cliente excepcionales son nuestra mxima prioridad. Apostamos por el verdadero espritu empresarial y la estabilidad a largo plazo y alineamos nuestra estrategia empresarial con visin de futuro. Empieza con nosotros y postlate ahora!
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
