ETIC, Salesforce Marketing Developer - Senior Associate
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Job Description
Line of Service
AdvisoryIndustry/Sector
TechnologySpecialism
Advisory - OtherManagement Level
Senior AssociateJob Description & Summary
At PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational efficiency. These individuals analyse client needs implement software solutions and provide training and support for seamless integration and utilisation of business applications enabling clients to achieve their strategic objectives.Those in Salesforce service at PwC will specialise in providing consulting services for Salesforce applications related to customer service and support. You will analyse client requirements implement software solutions and provide training and support for seamless integration and utilisation of Salesforce service applications. Working in this area you will enable clients to optimise their customer service processes enhance customer satisfaction and achieve their strategic objectives.
As a Salesforce Marketing Cloud Developer you will be responsible for building and implementing marketing automation solutions using the Salesforce Marketing Cloud platform. Also design develop and deploy email campaigns customer journeys and integrations leveraging tools like AMPscript SQL JavaScript and Journey Builder to enhance customer engagement and personalization.
Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:
Create and manage email campaigns SMS messages and push notifications using tools like Email Studio Mobile Studio and Journey Builder.
Design and implement automated customer journeys to guide users through personalized experiences using Journey Builder.
Integrate Salesforce Marketing Cloud with other systems like Salesforce CRM data warehouses CDP and other marketing technologies using APIs and connectors.
Utilize AMPscript SQL Java Script and SSJS to create custom solutions personalization and complex logic within Marketing Cloud.
Configure data extensions manage data segmentation and ensure data quality for effective targeting and personalization
Analyze campaign performance identify areas for improvement and optimize for better engagement and results.
Identify and resolve technical issues related to Marketing Cloud functionality data synchronization and campaign performance.
Job Qualifications:
Proficiency in Salesforce Marketing Cloud tools: Email Studio Journey Builder Automation Studio Mobile Studio.
Strong understanding of AMPscript SQL and SSJS for custom development.
Experience with HTML CSS and JavaScript for email template development.
Knowledge of API integrations and data management.
Experience with Salesforce CRM and other marketing technologies is a plus.
Experience with Salesforce Data Cloud & Agentforce
Strong analytical and problem-solving skills.
Excellent communication and collaboration skills.
Preferred Skills:
3 years of hands-on experience with Salesforce Marketing Cloud (SFMC) including campaign development and automation.
Minimum 2 years of experience specifically as a Salesforce Marketing Cloud Developer.
Working knowledge of Salesforce development (Apex Visualforce Lightning Components) is a plus.
Min 2 Salesforce Certifications in (MC Email Specialist MC Administrator MC Developer)
Additional certifications such as Salesforce Data Cloud Consultant / Agentforce Specialist are considered a plus.
Knowledge of Marketing Cloud Growth and Advanced Editions are considered a plus.
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Business Value Optimization Communication Continuous Process Improvement Creativity Customer Needs Analysis Database Scalability Design System Solutions Embracing Change Emotional Regulation Empathy Functional Requirements Inclusion Information Technology Applications Integration Support Intellectual Curiosity IT Service Management (ITSM) Leading Design Workshops Learning Agility Optimism Process Improvement Process Redesign 22 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Required Experience:
Senior IC
Employment Type
Full-Time
