NOC Infrastructure Engineer
NOC Infrastructure Engineer
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Job Description
At Systems Engineering our mission is to enable the exceptional for our clients our employee-owners and our community.
Our Network Operations Center (NOC) is seeking a full-time Infrastructure Engineer to join our talented and growing team of IT professionals in Portland Maine. NOC Infrastructure Incident Queue Engineers provide crucial support and are key to assisting our Managed Services clients throughout the Northeast.
We are looking for a highly motivated individual with a strong technical foundation who is committed to quality engineering and client service. The right candidate will have great communication and problem-solving skills a passion for working with new technologies and the ability to work in fast-paced environments.
In this role you will have the opportunity to leverage your proficiency in network switch and router configuration firewall technologies and wireless networking. You will utilize network management tools and internal ticketing systems to provide exceptional client service while collaborating effectively with team members to resolve complex issues across diverse technologies for clients in a variety of fields.
Technology Requirements:
Route/Switch: Proficiency in network switch and router configuration and management.
Firewall: Proficiency in firewall technologies and security protocols.
Wireless: Knowledge of wireless networking and access point management.
Voice: Knowledge of voice communication systems and unified communications.
Management: Familiarity with network management and monitoring tools.
Certifications: Technical certifications in network engineering are a plus.
Networking Principles: Knowledge of networking models and foundational networking principles including the OSI model.
Leadership Responsibilities:
Client Service: Exceptional client service communication and interpersonal skills.
Team Collaboration: Ability to work independently and as a proactive team member.
Problem Solving: Accountable for resolving complex issues in diverse technologies and industries.
Adaptability and Learning: Continuous adaptation to new technologies and commitment to ongoing learning.
Professionalism: High level of professionalism in client interactions.
Analytical and Organizational Skills: Strong critical thinking multi-tasking and time management abilities.
Our Benefits & Culture:
Systems Engineering has three office locations: Our Portland Maine office is located in the heart of the Old Port in downtown Portland positioned centrally to the waterfront trails parks and restaurants. Our Pineland Farms Office is located at Durham Hall on the Pineland Farms Campus New Gloucester Maine. Our New Hampshire office is located in the vibrant city of Nashua New Hampshire.
We pride ourselves on being active in the community and proud to be 100% employee-owned. Being employee-owned means you can join the team and directly contribute to the strategic direction drive improvements to the working environment and become part of the Systems Engineering community. It is a great place to work because the team cares about each other and the future of the company.
- Employee Ownership (Employee Stock Ownership Plan) Join our team of employee-owners and directly contribute to the strategic direction growth workplace culture and future of the company.
- Employer 401k matching contributions.
- Profit-Sharing.
- Competitive medical dental life and disability insurance.
- Paid Time Off starting with 17 days PTO nine paid holidays two weeks paid parental leave and paid community volunteer time.
- Engaging wellness programs including onsite health coaching fitness facility and various company-sponsored teams and events.
- Career mobility and professional development with training and certification opportunities.
- Dynamic fun and active community culture.
- Business casual work attire.
- Free paid parking in downtown Portland just a couple of blocks from our office.
Systems Engineering values diversity and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin disability veteran status or any other status protected by law.
Due to the nature of our business and the requirements of ITAR regulations this role may require access to controlled information and technology. Candidates must be U.S. citizens or lawful permanent residents and be willing to undergo a thorough background check as part of the employment process.
Employment Type
Full Time
